Warranty

A lot of people have a misconception about refurbished products. Most people will not buy them, because they have the thought that the item is used and in horrible condition. In most cases, this is not the situation. When someone buys an item and returns it, the manufacturer cannot simply add tape [...]

Last week I posted a letter that I sent to the CEO of HP. Here is a little follow up about how a bad situation has gotten even worse.
Six days after ordering my laptop packaging, it finally shipped. However HP did something stupid. As soon as my order shipped they canceled it. [...]