Computers

Over the past few months, I have been subject to some customer service encounters with various companies. While most have been good, one has been a total disaster. It seems that most companies are started to move towards better customer service. Companies are starting to realize that if they let the customer [...]

Hewlett Packard finally offered me a reasonable solution. Since they have yet to even start repairing my Pavillion tx1000, and pushed the delivery date back to 12/28, they offered me a replacement. They offered me either a new tx1000 or a dv6500. Since they have not acknowledged that the tx1000 issue is [...]

“Hewlett-Packard is currently trying to get in touch with you regarding the current status of your order. If we have been unable to reach you, please call us at the customer service phone number listed in the Contact HP section at your earliest convenience.”
I see this message on Saturday while I am studying in the [...]