Rants

I woke up yesterday and noticed that my old HP laptop had left the repair center, and was in route to my apartment. My case manager told me that they were going to hold my old laptop at the repair center until I get my new replacement laptop.
I was not home when Fed Ex [...]

As my issues continue to rise with Hewlett Packard, I decided to lump together all of my posts.
HP Tech Support
A Letter to HP
An Update on Troubles with HP
Another HP Update
Hewlett-Packard Where is My Laptop?
Re: Hewlett-Packard Where is My Laptop?
After all of these issues, it is a surprise that I [...]

In response to this mornings post
After 9 hours, I have finally figured out what is going on with my laptop.  I have to say that I am beyond furious at this point.  Read on to figure out why!

9am: Phone call to my case manager (Richard).  I am told that he is away from his desk.  [...]

“Hewlett-Packard is currently trying to get in touch with you regarding the current status of your order. If we have been unable to reach you, please call us at the customer service phone number listed in the Contact HP section at your earliest convenience.”
I see this message on Saturday while I am studying in the [...]

Over the last week my apartment complex has been plagued with internet problems.  If the internet is working it is either slow or only partially functional.  While AIM/MSN/Yahoo/etc seem to always work, being able to load a web page before it times out seems to be a new game.
The worst part is, the apartment complex [...]

Two days ago, I posted an update on my issues with HP. I have yet another update, and I must say that it is a good update.
Yesterday, I spent an hour on the phone trying to get in touch of someone who could tell me why my order was canceled after the packaging box [...]

Last week I posted a letter that I sent to the CEO of HP. Here is a little follow up about how a bad situation has gotten even worse.
Six days after ordering my laptop packaging, it finally shipped. However HP did something stupid. As soon as my order shipped they canceled it. [...]

Here is a letter that I am sending to the CEO of HP (through a link on their web page, as well as to their public relations department.
To Whom It May Concern,
In May of 2007, I purchased a Pavillion tx 1000 notebook from your website. This laptop has worked perfectly, until last month when [...]

Heads up, here is another rant. If you’re looking for news, turn away now.
I bought my HP Pavillion tx 1000 in May. Its a fairly small laptop, with tablet functionality. I wanted a tablet for school. Everything was working perfect until one day the buttons on the monitor stopped working, and [...]