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“Customers have few kind words for Microsoft’s Software Assurance, and even fewer good choices for upgrades.
In early 2001, Microsoft announced Software Assurance. Four years later, you can still hear the howls of angry customers.
Software Assurance replaces the old Upgrade Advantage, a maintenance program that was designed to keep updated products in users’ hands—a predecessor […]

Scribbled by Matt Wilkinson
“…And you may find yourself behind the wheel of a large automobile… And you may find yourself in a beautiful house, with a beautiful Wife…” ~ Once in a Lifetime, Talking Heads

Large Automobile… Nope, our little Toyota doesn’t count, nor does the 77 Belmont Bus
Beautiful House… Check
Beautiful Wife… Check

Two out of three, […]