One of the many jobs of a manager is to keep the morale of his or her team high. Why? For the simple reason that morale impacts productivity. High morale usually results in a highly productive team. On the flip side, negative morale means less productivity and generally more fires you a manager to put out, both within the team and with clients.
With one simple slip, a manager can negatively impact team morale. For example, a manager may walk in each morning and say hi to one team member but not the others. To other members of the team, it may appear as though their manager is playing favorites. Without even knowing it, he or she may be damaging the team’s morale.
Here are some other ways that a manager may damage the morale of his or her team:
- Reward behavior that is undesirable. A perfect example is delaying the start of meetings to accommodate those team members who do not arrive on time.
- Micromanage the team. Micromanagement sends the message that a manager does not have confidence in team members.
- Fail to recognize team members. A lack of recognition, both formal and informal, is a sure way to negatively impact team morale (and employee engagement)
- Frequently change direction. Staff react negatively when their manager sends them down one path, then changes direction — multiple times.
- Lack of open communication. Keeping a team in the dark and not sharing information with them is a sure way to instill distrust within a team and negatively impact team morale.
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