Just a quick post to tell you all that Fog Creek has added more functionality to its Copilot remote access service. I first wrote about Copilot in November of 2005. Recently, it added some great new features. The one I am most excited about is that Copilot is now cross-platform and works with with Mac OS X. This is a huge help as I have a lot of Mac users out there that I assist, and now I can reach into their Macs the same way I have been with my Windows clients. There’s also a file transfer utility, which I haven’t used yet, but it’s there if I need it.

Some of us may have homebrew solutions utilizing the various VNC tools out there, but some of those require significant effort on the part of the remote “helpee.” Copilot just requires them to input an invitation code and then download and run a small piece of software. It works seamlessly across just about any router and firewall.

So kudos to Fog Creek for beefing up an already excellent tool.

[tags]Fog Creek, Copilot, VNC, OS X, Mac[/tags]