Print Job Deleted Without Being Printed (Server 2003 SP1)

This problem occurs because a change was made to the spooler process in Windows Server 2003 SP1. When an application submits print jobs by calling the ImpersonateLoggedOnUser function, the application may not have access to duplicate handles. Duplicate handles are required by the Print Spooler service.

RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

[Continue reading Microsoft Knowledge Base article 909906]

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