If you start a program on a Microsoft Windows Server 2003-based computer, the program takes a long time to start. Therefore, the program appears to stop responding. This symptom occurs if the Windows Server 2003-based computer is under a heavy load. Additionally, a program that is associated with the program that you start also appears to stop responding. The associated program appears to stop responding for the same period of time as the first program that you started. For example, you start Windows Explorer to locate a text file. After you double-click the text file to view the text file in Notepad, both Windows Explorer and Notepad appear to stop responding. It may take 15 minutes for the programs to start responding again.

Note

• Programs appear to stop responding even though the processor load is 10 to 15 percent and the system disk is almost idle.

• Typically, the Explorer.exe program is the associated program that appears to stop responding.

[Continue reading Microsoft Knowledge Base article 898606]