The Explorer.exe process may unexpectedly quit when you try to search for a file in Windows XP or in Windows Server 2003.

SYMPTOMS
On a computer that is running Microsoft Windows XP or Microsoft Windows Server 2003, the Explorer.exe process may unexpectedly quit when you try to search for a file. Before this problem occurs, you may experience the following symptoms:

1. The title bar of Windows Explorer disappears for a moment.

2. Desktop is redrawn.
3. The title bar of Windows Explorer appears again…

In Windows XP, the following error-signature information is displayed when you view the data that the error report contains.

AppName Explorer.exe AppVer 6.0.2900.2180 ModName rkadmin.dll ModVer 1.0.0.10 Offset 0000d8d9

In Windows Server 2003, the following error-signature information is displayed when you view the data that the error report contains.

AppName Explorer.exe AppVer 6.0.3790.1830 ModName rkadmin.dll ModVer 1.0.0.10 Offset 0000d8d9

CAUSE
This problem occurs because the Rkadmin.dll file is copied to the System32 folder when you install the Microsoft Windows 2000 Resource Kit. The Rkadmin.dll file may cause an access violation after you run a file search operation several times.

WORKAROUND
To work around this problem, uninstall the Microsoft Windows 2000 Resource Kit.

[Continue reading Microsoft Knowledge Base article 900004]