Using Some Basic E-mail Etiquette
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E-mail has become the most popular ways for people to communicate in the workplace. If I need to get in touch with a coworker or client, most of the time I prefer sending an e-mail as opposed to picking up the telephone.
In order to be savvy in the e-mail department, there are certain rules that you should try to follow. They will make your e-mails more effective and also reduce the likelihood of offending anyone on the other end. You can refer to the list of so-called rules below as some basic e-mail etiquette.
- When you are composing your e-mail, type in a subject line that is meaningful. It should give the other person a good idea of what the e-mail pertains to.
- Do not type your e-mails in caps. This is the equivalent to yelling.
- Keep your e-mails as short as possible and on topic.
- Watch the tone of your e-mail since it is easy for the recipient to misinterpret.
- An e-mail is a virtual letter, so always add your signature or name at the end of the message.
- Do not add unnecessary attachments since they do take up space on the recipient’s computer.
- Do not include private information in the message unless you are using additional technology to ensure the message is secured.
- If you are sending an e-mail to a mailing list, don’t send messages that are off-topic or irrelevant.
- Once you have composed your e-mail, always take a few moments to read what you have typed.
- Check your spelling, grammar, and punctuation before clicking the Send button.
Finally, you should recognize that there are times when a phone conversation or speaking with someone face to face is more appropriate than sending an e-mail.
