FastCache Tales Of Woe

Welcome to Just Ask Matt! – The IT industry’s answer to the help column, only slightly more medicated. Today, Hal writes:

A month or so back, Chris suggested people give FastCache a try. For some time now, it has worked really well. But when I tried to use it in my Wi-Fi enabled notebook yesterday, it just seemed to freeze in place. Tried doing a release/renew from the command line, but that did not work. I am using Firefox as my browser and Windows XP as my operating system. Matt, I even tried to uninstall and reinstall the FastCache software. I am going nuts trying to figure out why this will not work! It worked on the notebook when I first installed it. What could have happened? Help!


Not a problem Hal, I think I have the answer to your problem. Since you clearly stated that it did work at one point on your notebook PC, the solution is a simple one – although one that tends to elude many.

First locate the FastCache program running in the system tray. Right click on it and select ‘Config.’ Now see where it says Primary and Secondary DNS IP? Assuming you set it up right, there should be IP addresses in both boxes. If you do not see that, get over to your hard-line Internet connection and run from the command line: ipconfig /all

This will tell you what your Primary and Secondary DNS IP addresses need to be. At any rate, once you have those DNS IP addies entered into FastCache, all you need to do is click ‘Swap DNS servers.’ Yup, that is all there is to it. 99% of the time, this rectifies the problem for me and I am sure that it will for you, as well. Good luck!

Do you have an IT-related question? Perhaps you are just burnt out on writing on the walls with crayons? Whatever the
comments may be, drop me a line, and you too can “Just Ask Matt!”

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  • Anton Kunckle

    I’ve just started using FastCache, but can’t get it to work on any logins OTHER than mine on a WinXP Pro home computer. The icon just stays Red for the other users. They are Limited Users, while I am an Administrator.
    The FastCache configuration for them is the same as mine.

    Any thoughts?

    Thanks,
    Anton