Welcome to Just Ask Matt! - The IT industry’s answer to the help column, only slightly more medicated. Today, Rob writes:

Matt, for some reason my new sound card is not working. I just added a new one to my PC, but I cannot get it to work. I checked my plugs and connections but nothing helps. What am I missing? I am on Windows XP.

Rob, was there integrated audio to begin with? If there was, try disabling it from the device manager and making sure that the new audio card is showing up right. Chances are, the old audio is still the dominant monkey in this situation. Also double-check the audio connections again in the back. More often that not, people plug their speakers into the mic outlet or something to that effect. Hope that helps!

Do you have an IT-related question? Perhaps you are just burnt out on writing on the walls with crayons? Whatever the comments may be, drop me a line and you, too, can “Just Ask Matt!”