iProblems: Common User Issues with the iPhone 5

iProblems: Common User Issues with the iPhone 5As soon as the iPhone 5 was announced by Apple in September, the Steve Jobs-founded company reported two million pre-orders in the first 24 hours, topping the previous record held by its predecessor, the iPhone 4S, during its debut. Just a week after, Apple officially announced a historical sale of over five million units. The incredible demand suggested that customers were enamored by the new smartphone, but it turned out that the hoopla was temporary.

After the initial shipment of the highly anticipated handset, a lot of users began to complain about a number of issues regarding the taller, slimmer, 4G LTE-capable phone. From buggy Wi-Fi and skewed maps to camera issues and problems with the housing/casing, here are the top quirks users have noticed about the iPhone 5.

Apple Maps SNAFU

If you closely follow news items about the iPhone, you’ve probably read or heard that a lot of iOS users have been complaining about how horrible the new native map app is. Apple Maps, the new navigation app that replaced Google Maps in iOS, lacked a significant amount of detail and doesn’t provide transit directions. Check out this Tumblr site titled The Amazing iOS 6 Maps, dedicated to exhibiting samples of bad data within the service. Apple CEO Tim Cook has publicly apologized for this shortcoming.

Scratch-tacular Surface

Tech sites and forums everywhere have been saying that the new anodized aluminum casing is highly susceptible to scratching. Users are harboring fears that their iPhone 5 handsets are going to show signs of wear and tear right away. This article from AllThingsD featured reports about widespread claims of scratches and nicks on the rear part and edges of the Apple product. There were even those who said that their orders appeared damaged as soon as they took them out of the packaging. Watch the video below from iFixit:

Finicky Wi-Fi

Complaints about the iPhone 5’s Wi-Fi connectivity have started piling up in user forums. “It was slow, choppy, sporadic or fail altogether (sic),” one user on the Apple Support Communities said. Others have detailed how they couldn’t use essential services like their RingCentral phone service or basic email on the device due to the Wi-Fi bugs. Some of them even had their phones exchanged for new units from their providers to address the issue, but to no avail. As of this writing, the thread has generated 1,525 replies and 102 pages — and Apple has not been able to provide a concrete solution for the issue.

Confused Siri

As noticed by forum posters over at MacRumors, Siri has been experiencing confusion with weather forecasts. In the discussion thread, some users detailed the glaring error they experienced when asking for weather conditions in New York, New York, where Siri happened to return results for weather conditions in New York, Texas. Another user said that he asked for the weather condition in Richmond, Virginia but got the weather update for New Richmond, Ohio instead. Apple’s official support board also contains posts on the matter.

Purple Haze

Pictures captured while positioned towards a bright light with the iPhone 5’s camera have reportedly shown a purple haze that doesn’t please aesthetically. This issue has been acknowledged by Apple at its website, and has offered the simple solution of positioning the camera at an angle away from the light causing the flare to minimize the purple tint. A lot of users aren’t pleased with how the company addressed the issue.

Have you been affected by any of these issues? Sound off in the comments below!

Leiden Johnson is a photographer by trade but loves all that geeky, tech stuff and the outdoors. If she’s not working or going out, you can see her in front of her computer either writing about anything or playing MMORPGs, which helps her to be more creative in her photoshoots.

CC licensed Flickr photo shared by LJR.MIKE

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