Oh this is bound to tick off some people I am willing to bet. Apparently free shipping is too much for Dell and to be honest, I don’t really blame them as they have to sell a zillion PCs just to make a profit.

I bought my first Dell computer in 1993. Over the next eight years, between myself and my family, we ended up buying 7 computers from Dell. In 2000, I swore off Dells after they refused to fix a 3-month old laptop whose screen stopped working (and, yes, I had the extended warranty thing). Even though Techdirt was going strong at the time, I didn’t vent my frustrations here at the time, as it didn’t seem right. However, over time, apparently, it’s become quite acceptable to vent your frustrations on blogs, and Dell has been a leading recipient of it in the last year with the “Jeff Jarvis complaint.” [Read the rest]