The latest WXP News reports that you no longer have to call Microsoft support services to obtain hotfixes; you can submit a request via the web:

Until recently, to get a hot fix you had to call Microsoft support services. Now they’ve made it easier by providing a web site where you can order hot fixes you need by filling out a hotfix request submission form, and someone from Microsoft will contact you via email.

Here’s the link to the submission form: https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix

The form is simple and quick. The country/region, Platform, and Product Language fields are drop-down boxes, so the only two fields you have to type in are the KB Article Number and Email Address.

Has anyone tested this yet? If so, please comment.

Cheers!
The Geek

Have a question? It can be about anything from cooking to science, whatever you’re interested in: Click here to Ask the Geek! Kenny “The Geek” Harthun has been playing with geeky stuff since 1965. He’s a Microsoft Certified Systems Engineer with Connective Computing, Inc. and loves to learn about anything and everything.