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Forbes Ranks Southwest First
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Forbes has presented a ranking of the ‘most reliable airlines’:
“When it comes to air travel, consumers probably expect this to be true. After all, budget carriers aren’t always considered smooth-running operations offering a consistent level of service. But according to our analysis of the nation’s 10 major airlines, discount carriers actually rank first in reliability.”
link: America’s Most Reliable Airlines
Southwest Airlines was the top ranked airlines. It is not surprising. Southwest has eliminated flights rather than reducing staff. In this difficult economy, the airline’s focus was on keeping its staff employed. Undoubtedly, in return, Southwest Airlines enjoys stellar loyalty from its employees.
Catherine Forsythe
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A New Fare System for Air Travel ~ DogReader
October 7th, 2008
at 12:36pm
[...] does have a limit to what they will tolerate. This may be an opportunity for airlines such as Southwest Airlines, which as hung onto traditional measures such as service and [...]