The Transportation Department has made a rule change that will be welcomed news if a passenger has been bumped on a flight:

“…Travelers forced onto another flight that takes them to their domestic destination more than two hours after their original arrival time will be paid the full price of their fare up to $800, under a new Transportation Department rule that goes into effect next month. If bumped passengers arrive less than two hours late, the limit is $400.”

link: Bumped fliers get more cash, but fares may rise

For the claim process, document the incident and keep any paper records. A surprising number of airline passengers are not aware of this financial compensation. And the airlines are not in a rush to publicize this protection for its passengers.

Catherine Forsythe
Director of Operations
FlyingHamster: http://flyinghamster.com/

Tags: department of transportation, airlines, passengers, compensation, documentation