Broadband Cost Increase for Some AT&T Customers
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Some AT&T broadband customers will have a price increase next month:
“…The $5-per-month hike will apply in all but the states acquired with the buyout of BellSouth. It will affect customers who have the company’s three slowest broadband tiers, ranging from 768 Kpbs to 3 Mbps, said AT&T spokesman Michael Coe.
The 1.5-Mbps service is the most common among AT&T’s 14.2 million broadband customers.”
link: AT&T Hikes Broadband Prices
Does the standard of service justify the cost increase? AT&T customers have sent volumes of email about this price increase. Their answer to the service question is a resounding “no!”.
Catherine Forsythe
Director of Operations
FlyingHamster: http://flyinghamster.com/
[tag]at&t, broadband, price increase, customers, service[/tag]
One Comment
Frank
February 5th, 2008
at 8:09pm
Do not, I repeat, do not trust AT&T.
Initial service was touted as 1.5Kbps (had to downgrade to 978Kbps for reliable, stable connections), but after modem settings (always on AT&T’s CO end) being reset multiple times, and dealing with ‘technical’ support from their India call center, I dumped AT&T and switched to cable (Cox).
Best decision I ever made.
Do not pay for inferior service!