Most people who fly have their own horror stories. It may have been a flight that was overbooked, canceled, late for connections and so on. It means frustrations and delays for the travelers. However, the traveler does have some rights and that is where Rule 240 comes into play:

“…One of these rules, number 240, specified that if an airline couldn’t get you to your destination on time, it was required to put you on a competitor’s flight if it would get you there faster than your original airline’s next flight. Airlines were even required to put you in first class if that’s all that was available.”

link: Flight canceled? What Rule 240 means for you

This one rule may help to ease the frustration of flight problems or save you some money in terms of a refund. Rule 240 may be a good starting point when you want to initiate discussions with an airline about why you are still there.

Catherine Forsythe
Director of Operations
FlyingHamster: http://flyinghamster.com/

Tags: flying, travel, rule 240, airline