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I never thought of using a hammer. I was a long term customer of Road Runner broadband until the company was bought out locally and I found myself “serviced” by Comcast which in three months doubled my rates and lowered my speeds. I called their customer service and they literally said they were doing me a favor and if I would just bundle with their cable tv they would give me the old rate. I decided to go to DSL. Under Road Runner I had set up an auto payment on my checking account and was worried that they might continue to access my account so in advance of the transition I stopped payment and paid the “Last” bill with a check. I took back all of the equipment in its original box. A month later I received an invoice from Comcast for $118 + for unspecified services. I took this to their storefront to find out what was going on. The customer service person looked up my account and told me that the invoice was wrong and that I did not owe the money. A month later I received another invoice for the same amount. I called their national customer service line to complain. I was stone walled but they could not tell me what the services were that I owed them $118 + for.
I now receive weekly calls from a collection agency requesting payment and I tell them to send me an invoice specifying the services in question and I would gladly pay if the invoice is valid. I like my DSL a lot.