AT&T realized that it could not keep sending out text book sized phones bills, consisting of hundreds of pages:

“AT&T Inc. said Wednesday that iPhone customers and all new wireless subscribers will get less paper in the mail, with shorter bills that summarize charges instead of detailing every phone call, text message and Web site visited.”

link: AT&T scraps excess paper that formed iPhone bills

One wonders why a snail mail billing is necessary. Couldn’t this all be handled online? The AT&T customer could log in and look at the phone bill at any time. And, there might be the option of paying early to make payments more manageable. AT&T would benefit from that early payment and less snail mail costs. It seems like a contradiction to have an iPhone and yet still be receiving the traditional snail mail phones bill. Of course, the postal service would like to have the business. It seems that AT&T has the ideal demographic to start the iPayment.

Catherine Forsythe

Tags: iphone, at&t, billing, snail mail, internet, demographic, postal service