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A Comment For Our Buddies Over At The Linux Shoppe

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The Linux kiddies have the same blind spot as Google: they seem unable to make the jump from geek to user. Linux will never be the lead OS (any version) until the everyday user is led by the hand through every single step, as with most Windows applications. The only reason Google gets away with it is the similarity amongst their offerings, which provides some continuity, because their help files still suck — although they’re getting better.

For some reason, these folks seem unable to grasp the fact that to hit the mainstream they have to shoot for the lowest common denominator: the 95% who don’t give a rat’s ass about the difference between a KGB and FBI desktop, they just want to send email and access the Web. And they MOST EMPHATICALLY don’t want to have to consult a user group full of code bunnies and snobs to figure out how to do it.

I’m no beginner, but even Ubuntu is too much trouble for me most of the time. They can’t even get their GRUB code to stop changing the boot order every time the OS upgrades. It’s little annoyances like having to re-write boot order that define unusability.

They’ve come a long way, baby, but they still have to make the last few yards without continually stumbling over their own feet.

5 Comments

Think about how long it took for Microsoft to get the operating system ‘dumbed down’ enough that the blathering idiots would use it - about 14 years (I use the DOS 1.0 to Windows 95 time frame). Microsoft has thousands of people dedicated 40+ hours per week working on their software.

Linux may take a while longer, because the developers are fewer, their hours are fewer, and their standards are higher.

I also think that they expect the users to meet them half way, because they aren’t kowtowing to the LCD.

When it comes to improving on Microsoft’s mistakes, they’re slipping on the one thing that they could use as a selling point. Make it easier. And I’m talking about writing cogent, useful help files and some simple GUIs, not inventing cold fusion.

If the Linux developers expect the users to meet them halfway, they don’t REALLY want to be top dogs in the fight. You either build a product that sells, or you just talk about selling. I’m not saying Linux isn’t better than Windows; I’m saying it’s no easier to use at present, so why should people bother to switch? The vast majority of people don’t CARE what’s under the hood, and they hate change. The elitist attitude is precisely what needs to go.

Just wondering how you managed to put up a comment without it being counted, or an icon to the left of it. I was looking through the dashboard, thinking we’d undergone a revision change, but no.

So, how?

Edited the original, like this.

Ubuntu is too much trouble for you?
Vista will make your head explode then.

My parents and coworkers use EEE-Ubuntu daily and not a single one has any trouble with them. I suspect some of them don’t know it’s linux.

I said it was annoying; I didn’t say it was “too much.” (And Vista was off my new machine within two hours of opening the box. I have two more licensed copies of XP Pro on the shelf, too. We’ll see about W7.)

What I find annoying, a number of folks I know have found to be more than they wanted to deal with. I have Ubuntu on two of my three PCs, but I mainly update it occasionally to find out if they’ve made major changes. I’d like to love it, but…

My original statement was general, referring to the “ready for prime time” qualities, and the likelihood of it being widely adopted. I stand by what I said, and the adoption rate backs it up. As for EEE Ubuntu and the myriad versions of Linux in general, the community can brag all they want about open source, and freedom, and blah, blah, blah. When you have to shop around for an OS version you may be free, but you are also a geek. The world at large is not, and doesn’t want to be.

If there’s a Unix-based OS of the future, it will come from someone who’s more interested in usability than freedom. Oh, wait. There’s the Mac….

I started using ubuntu 8.10 and find it much easier to use than Windows Vista.

All of the comments seem to miss what I said in the original post. I did not say Ubuntu was harder to use than Vista. I didn’t even mention Vista. Ubuntu kicks its butt — except for all those Windows applications that don’t run well or at all in WINE. Nor did I say I had trouble using Ubuntu (or any other form of Linux, including the command line versions). I said it was annoying. I happen to prefer my streamlined version of XP, but that has nothing to do with what I wrote either, it has to do with some of the work I need to accomplish.

What I DID say was that Linux’s little quirks and geeky side-trips were annoying, and would put off the average user. I think its share of the OS pie confirms that.

In my opinion, not even Ubuntu is ready for prime time. It’s still too geeky. That’s all I said. That’s all I meant. End of story. Last comment from me, unless someone comes up with something really interesting.

I agree with the points put forward in this article.

1. Members of the Linux community often exhibit an elitist attitude which tends to put off new users.

2. Almost all the distributions of Linux out there still need to make a significant amount of progress in user-friendliness, if Linux is to enter into mainstream usage.

That being said, the current situation is definitely a lot better than the old days.

With the increasing popularity of netbooks, it would be interesting to research the customer experiences of those who have bought the models which come preloaded with Ubuntu.

Re. #1, I think there are many Linux distributions out there whose goal is not to enter into the mainstream. Therefore, I think it would be unwise to expect their developers or communities to pay much attention to user-friendliness.

I personally dual-boot Ubuntu and Windows XP. I’m biased towards Ubuntu because it works well with (admittedly) some tweaking.

I’m also satisfied in using Windows XP when I have to. In my case, Windows XP has been much better than Vista.

I think a lot of us in the open-source community get really worked up sometimes and miss the point entirely.

As technical users, we sometimes forget how difficult it is for someone new to computers to get to grips with Linux.

Perhaps this is why some of the comments above immediately jump to making comparisons? :)

No doubt you are correct. Many people seem unable to understand that criticism, whether or not couched in terms that they consider respectful, may yet have some basis. I was a bit snarky on purpose: I wanted to stir up a reaction. Worked, too. But it kept some folks from seeing the point.

Thanks for “getting it,” and saying so. ;)

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