Weird Zune software error

Apparently the Zune Software doesn’t want me to listen to Arcade Fire
Just 10min ago after I got out of the shower I returned to my computer just to see the Zune software do this little number. It appears the program locked and I was unable to click anything. there is no way to fix this without exiting out of the software, which I had to do with Alt+Ctrl+Delete. Have you seen this error or something similar before?
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Yes, I had the same problem! Infact now the update will not install nor can I remove the old Ver of Zune software to install it… Zune Tech Support is a JOKE! They provided no help this time nor much help with a previous problem I had!!! I Love my Zune but wouldn’t wish the Zune Tech Support guys on my worst enemy…