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Weird Zune software error

Weird Zune software error, (I was trying to listen to Arcade Fire)
Apparently the Zune Software doesn’t want me to listen to Arcade Fire

Just 10min ago after I got out of the shower I returned to my computer just to see the Zune software do this little number. It appears the program locked and I was unable to click anything. there is no way to fix this without exiting out of the software, which I had to do with Alt+Ctrl+Delete. Have you seen this error or something similar before?

go here for a larger picture.

What do you think?

Scott - November 17, 2007 @ 5:24 pm

Yes, I had the same problem! Infact now the update will not install nor can I remove the old Ver of Zune software to install it… Zune Tech Support is a JOKE! They provided no help this time nor much help with a previous problem I had!!! I Love my Zune but wouldn’t wish the Zune Tech Support guys on my worst enemy…

brian - November 19, 2007 @ 9:07 am

same hear i got the weird pic, i tryed to update roll back diterc x to 9.0b or later it dosent work either .

help please !!

Matt - November 19, 2007 @ 10:15 am

Heres the fix from a nice Zune forum user!!

Garbled Lines/White Box fix here:
(this also fixes overall program slowness).

Exit the Zune software
1) Start->Run->regedit
2) Navigate to HKEY_CURRENT_USER\Software\Microsoft\Zune\GeneralS ettings
3) Right click and click New->DWORD Value. Name it ReevaluateVideoSettings
4) Right click again and create a new DWORD Value. Name it UseGDI.
5) Press enter, then right click it again and click Modify
6) Change the Value Data to 1. It should be hexadecimal by default.
7) Restart the zune software.

brian - November 19, 2007 @ 10:18 pm

thank you, for the fix, it worked on my windows xp pro. pc,,
thank you ..

joe montana - December 8, 2007 @ 4:24 am

okie well i got the software to install but now when i try to open the zune software i get this

i unistalled the software and reinstalled it but still the same BS!!! help!! its getting me p*ssed off ever lil thing is a problem!!!!!

joe montana - December 8, 2007 @ 4:25 am

okie well i got the software to install but now when i try to open the zune software i get this

http://img214.imageshack.us/my.php?image=wtfda1.png

click the url to see the message i get……

i unistalled the software and reinstalled it but still the same BS!!! help!! its getting me p*ssed off ever lil thing is a problem!!!!!

pls email me if u have a answer my email is forgotte.soldier@sbcglobal.net

Samie - January 11, 2008 @ 10:39 pm

ahhh i love you!

Matt D - April 7, 2008 @ 11:06 am

yea i get same problem and mine worked fine till OS crashed and i did a partial restore on the computer but now it wont install the software. it downloads and gets through but doesnt install and like you said F@!$ing microsoft’s support sucks balls plz help

Deni$$ - April 20, 2008 @ 6:49 am

yeah,
i had the same exact problem.i got the original Zune a couple days after it came out,
and then the update came to installed it,and after like the f*cking hour it takes for the installation,the f*cking Zune marketplace and sh*t like that didnt work.it just had like those pink and green lines and glitched type of things on on it.
i found a way around it the time it happened,
but i have no idea what i did.

What are your thoughts?

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