Is it just me or are hard drives not as reliable as they once were?
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I know that you’re probably all thinking that you have the best hard drive out there and “never had any trouble with it”, and that’s great! I have been doing some side work for some people and I can honestly say that 66% of the work I do is hard drive replacement and Windows re-installation.
I remember working in a local computer shop during my youth. We used to have the odd batch that was total crap but I remember that we repaired all kinds of problems. I remember this batch of Samsung hard disks that were more likely broken then working at all. But then there were some Quantum hard disks that were ROCK solid! I know, not the Bigfoot!
It’s a bit ironic because in the past month I have had 2 of my hard disks die on me. I had a WD 500GB external drive crap out that held all my backups. I also had a 160GB in a test machine that I run sometimes when I am not in the mood for the laptop. It died just the other day.
I asked some of the guys at work and one of the gents that is in the PC Build department said that most the the rebuilds they need to do on X60 tablets are due to dead hard drives.
So our of frustration comes a post. I hope that HD manufacturers realize that most of us would like something that lasts the life of the PC instead of saving a couple of bucks. After all this isn’t a modem we are talking about… ALL OUR DATA IS ON THERE!

7 Comments
Martin Kruse
July 29th, 2008
at 7:48pm
I remember them crapping out much more often in the past, BUT you seemed to have a bit more warning. But with 50+ HDs over the past 6 years, i’ve only had 7 go bad, and 5 of those were at the 6 year mark.
Aryeh Goretsky
July 29th, 2008
at 10:02pm
Hello,
I have noticed more poeple seem to be reporting problems with notebook and external hard disk drives. Perhaps it is an issue with how these devices are used or transported?
You could, of course, replace the various hard disk drives with solid-state hard disks, however, that would be very expensive.
Regards,
Aryeh Goretsky
Steven
July 29th, 2008
at 11:31pm
If you want really reliable, you go SCSI. If you want a lot of storage AND SCSI, you go broke!
Ken Simaluk
July 30th, 2008
at 6:20am
I purchased a WD 500 gig external drive on Sunday and it died Monday morning. Now how good is that. I ended up loosing data and photos as well. I didn’t even have time to back them up.
bearly1227
July 30th, 2008
at 7:13am
Since 1984, I think I have had 5 drives really fail, out of a possible 20 or so drives.
Some are still good after 5 years, one failed in three years (same PC vendor), my Laptop 20 gb Hitachi is still going strong after 6 years.
I am still using (periodically) a WD 853 Mb for testing friends and families PC’s (if all else has failed). I think it’s acrap shoot. If you examine or use the bits per unit time for failure modes, current drives are far more reliable than their predecessors.
My old MFM 5 MB and 40 Mb HDD never failed in my Rainbow 100+, but got sidetracked when I upgraded to a PC running a 286 microprocessor, and, I think, a whopping 200 MB HDD !!
Bob
When I used to work at Inforex (ca: 1972) we used to repair & recover Hard drives internally (not me, the Disk group), but they used the voice coil and platter that was about 24 inches across to hold the data in a key-to-disk system. The completed assembly weighed around 500 pounds or so with a solid cast aluminum frame.
Exothermic Reaction
July 30th, 2008
at 3:29pm
If you pay attention to the drive specifications, it is a wonder we do not see more data errors. I also recently had two 250GB drives fail; one was a total failure, it just does not become ready anymore, and the other has lost access to 20% of the data (Out of each 100MBs about 80MBs is accessible, the 20MBs that is not, it lost part of it’s servo data).
The problems are due to the increased densities, combined with the fact that the drives store critical configuration data on the platters. Redundancy is used, but if this data gets glitched, the drive will require help using tools that can access this special data.
I’m told that both of my drives can likely be recovered, but it is not worth it for me to pay someone to do it.
To minimize data loss, you should make certain that you have plenty of cooling for the hard drives, use S.M.A.R.T. monitoring tools to keep an eye on the drive temperature. Most external USB enclosures do not have adequate cooling for my tastes.
When a drive is brand new is is not unheard of for S.M.A.R.T. to find “Pending Sectors”, writing to every sector should clear these up. I usually burn-in new drives using tools like badblocks and shred to exercise every sector with a few data patterns before I entrust my data to it.
Exo
FyreVortex
July 30th, 2008
at 5:41pm
I have to agree… Hard Drives STORE ALL OF OUR DATA!!!