Those of you who are like me and are in the customer service field know that it can be a stressful and demanding job. We had an infomral meeting the other day at work that discussed how to provide exceptional customer service and I wanted to share the main points with you.
Attitudes, Motives and Values [...]
Today at work the majority of my calls seemed to be trouble with text messaging, so I thought I would share some tips on troubleshooting the problem. Please keep in mind these tips are for providers that use GSM technology (Mobile phones that use a SIM card).
1. Power cycle your phone. This [...]
Today I thought I would try and pick a few cell phones as the “best” from 2007. You may think that the iPhone is hands down the best phone that debut in 2007, and it’s an awesome device, but others have definitly had thier moments and contributions to the year as well. Others [...]
“I’d like to buy a cell phone on eBay as a holiday gift. Is this a good idea?”
We get this issue at the call center quite often. e-Bay is a great tool and a great way to get quality merchandice for a small price. However, when it comes to cell phones there are [...]
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