This post was intended to be simple tips but has turned into more of a rant from a customer support agent. Don’t take anything said here personally. I try 110% to give each customer exceptional service and strive to let each one know they are special to me. Customers like you pay my salary and [...]
Today at work I got more than one call from customers with old TDMA (Analog) cell phone service. These customers signed up in 1996 or before and are still using the same dinasaur of a phone. That is, until now. The time has come for cell phone companies, including ATT, to turn off thier old [...]
Today I took the rather large leap of getting rid of my land line phone and using only my cell phone. It seems that over the last couple of years I have used my land line less and less, opting instead to provide my cell phone number because it is always with me. [...]
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