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mobile

AT&T Pre-Paid and Post Paid Internet Usage Cap

Most of you are probably not aware that AT&T, as well as some other mobile carriers, place a cap on your internet usage.  Anything over 5GB of use is considered excessive and, while your service will not be terminated immediately, you will receive a warning.  After which, your service is subject to termination if you [...]

Opera Mobile 9.5 Beta

Opera has scheduled Opera Mobile 9.5 BETA for public release 7/15/08. Initially introduced in January, the Opera 9.5 had to be kept under wraps for some time to ensure its overall reliability and conformity with the Web’s latest and most advanced standards. The new 9.5, which is based on the desktop version, has been [...]

Use Your Music As Ringtone For Free

Want to swap out that annoying default chirping noise your cell phone makes with something more pleasant without shelling out $3.00 per tone to your carrier?
I found a web service called Mobile17.  Sign up for a free account, enter your phone model and provider, and upload your own MP3 or M4A file.  Choose the point [...]

Tecnical Support and the Consumer

This evening I heard Chris Pirillo’s mother-in-law talk to him about her experience with Dell’s Technical Support.  I will embed the video when it becomes available if you care to watch and listen.  It is long, but it raises allot of questions and concerns over how the end users are treated by not only Dell but [...]

iPhone Issue

Today at work we had an issue come up with the iPhone I thought I would let people know about.  this may also effect other smart phones such as Treo, Blackberry, etc.  If you make any changes to your account, such as changing your rate plan or messaging features, there is a chance that the [...]

Flipping the Switch on TDMA (Analog) Cell Service

Today at work I got more than one call from customers with old TDMA (Analog) cell phone service.  These customers signed up in 1996 or before and are still using the same dinasaur of a phone.  That is, until now.  The time has come for cell phone companies, including ATT, to turn off thier old [...]

Troubleshooting Voicemail

Another common issue I get at work is voice mail. This is usually a very easy call because voice mail is not hard to troubleshoot. Here are some ways to do it without calling customer service, please keep in mind that these are all AT&T specific. Other carriers may vary.
Symptom: When I [...]

Troubleshoot Text Messaging

Today at work the majority of my calls seemed to be trouble with text messaging, so I thought I would share some tips on troubleshooting the problem. Please keep in mind these tips are for providers that use GSM technology (Mobile phones that use a SIM card).
1. Power cycle your phone. This [...]

2007 Best Cell Phones

Today I thought I would try and pick a few cell phones as the “best” from 2007. You may think that the iPhone is hands down the best phone that debut in 2007, and it’s an awesome device, but others have definitly had thier moments and contributions to the year as well. Others [...]

Cell Phone Breathalyzer

Cell phones were originally made to simply allow you to make phone calls without tying you to one place. They are now a way of life, something allot of people consider indispensable. Almost everything can be accomplished with them. Checking email, reminders for important dates, digital photos, messaging, and much more.
You can [...]

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