cell phone

I have been in the wireless industry for coming up on 10 years now in numerous jobs, mostly technical support and customer service.  In that time I have seen some rather shady and down right unlawful actions by both company owned store retailers and authorized dealers alike.  Whether you are a long time customer looking [...]

Ok guys, I have been sitting on this information for weeks because I was forbidden to mention it, but since T-Mobile now has released, officially, the new rate plans I can finally talk about them.
If you haven’t yet seen the commercials or the website you are in for a treat.  T-Mobile has slashed prices for [...]

This post was intended to be simple tips but has turned into more of a rant from a customer support agent. Don’t take anything said here personally. I try 110% to give each customer exceptional service and strive to let each one know they are special to me. Customers like you pay my salary and [...]

As you know, there are numerous cell phone providers out there today.  AT&T, Verizon, Sprint and T-Mobile are the big dogs in the USA.  Others, such as Cricket are sitting on the side lines but making it work.
With so many choices it is hard to decide which provider to go with.  They all dangle sweet [...]

You have had your phone for almost two years and you’re ready to get a better one.  Chances are you are eligible for a discount upgrade if you agree to another contract.  Here are some ways to get an even better deal than just blindly taking the first offer you get.
Cell phone service providers want [...]

We all see those fancy high end cell phones and think, “Man I need one of those!”.  As geeks we tend to want the latest and the greatest, but will you really use all the features?  Would a simpler phone be more suited to your needs?  I have a simple LG CU400 which has served [...]

Everyone has a cell phone now a days, from the 5 year old kid to the 95 year old grand dad.  As a Tech rep for AT&T Mobility I get allot of weird calls, some more strange than others.  Yesterday I received a call from a rather frantic mother needing the number to the poison [...]

Rumors have been going around for some time that Dell had plans for a cell phone production.  Since they acquired Alienware it seems that that rumor might have some legs.
A photo has been circulating at work for the past couple of days that shows a rather futuristic looking cell phone.  Obviously made to resemble Alienware’s [...]

A new bluetooth headset by Hammacher Schlemmer boasts a range of 328 feet, just over the length of a football field and claims to be the longest ranged bluetooth headset available.   It uses the Bluetooth 2.0 specification and enhanced audio channel technology, which provides three times the transmission speed of older Bluetooth® headsets (up to [...]

I get a lot of calls at work asking if we sell “amplifiers” for people in low signal areas.  As a tech rep, I have to tell the customers that we do not and I cannot tell them about other companies that might.  Here, however, I can.  So, here is a device that advertises the [...]