Encrypted data storage devices are extremely common for businesses, government and individuals storing highly confidential or personal information on them. To understand and overcome the challenges of recovering data from encrypted drives, DriveSavers engineers have worked in partnership with all leading encryption software manufacturers and have been trained and certified by government-approved vendors to recover file and disk-level encrypted data safely and successfully.

As a result, government agencies with encrypted systems regularly rely on DriveSavers to recover their lost data. Recently, a US Army employee almost lost all his confidential data. His laptop over heated and began clicking, a symptom of electro-mechanical component failure. To complicate matters, the drive was encrypted.

To recover the data, the mechanical components in the 2.5″ hard drive first needed to be rebuilt by engineers in our Class 100 cleanroom. Once the mechanical repairs were completed, a file system engineer-certified in encryption data recovery protocol-successfully created a sector-by-sector image of the data on the drive.

“I can’t say enough about the professionalism that was exhibited throughout EVERY step of the recovery process,” remarked the owner.

In special cases, data is so sensitive that we return the sector image back to the customer fully encrypted. The customer can then enter the decryption key to verify the recovered data in their own protected environment.

Certain customers and data loss situations require extra security procedures. DriveSavers provides customized data recovery solutions that meet the most stringent data security requirements, including the successful recovery of data from encrypted drives.