Newegg problems?
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I have shopped at newegg for a lot of electronics equipment, but recently my experience with the company has been nothing but bad. First, I ordered RAM for an old PC and it showed up a few days late, no problem it was right near Christmas. Next I ordered a BFG graphics card (which ended up not fitting in my case) that showed up probably 5 days late. Then just before I left for college I ordered an XFX low profile card and the bracket for the card. 2 days before the items are to be here I get a notice telling me the order has been canceled because:
“It was discovered that the quantities for one or more items reserved to fulfill this order were either found to be damaged, misplaced, or only partially available.”
I kind of figured companies should know about that kind of thing before they offer to sell it to you. The bracket cost 7 dollars, but because of my prior incidents with the company I was given the shipping for free. The cheapest I can now find the bracket set is for 14 dollars on Ebay.
2 Comments
Aryeh Goretsky
January 15th, 2008
at 2:26am
Hello,
I just bought a hard disk drive from NewEgg. It was initially out-of-stock, so I used the ‘notify’ option to email me when it became available. When it became available (about a week later) I placed the order and it arrived on time. That was just one purchase, though, and the last purchase I made with them was about a half-a-year prior.
There are definitely other places you can buy components, though, that have good pricing, such as MWave and ZipZoomFly. Perhaps one of those online stores will work better for you.
Regards,
Aryeh Goretsky
nocash
March 29th, 2008
at 1:08am
I order a ton of stuff from Newegg and haven’t had any problems. All of your issues seem to be shipping/inventory related, so perhaps it’s not an issue with the company as a whole so much as the logistics involved between your location and the warehouse (e.g. crappy delivery company, drunk warehouse workers, etc.). Have you paid any attention to where your items ship from? I live in Ohio and almost everything I order via Newegg is shipped out of New Jersey (and quickly, I might add).