There was a time when the only way to buy a descent computer system was to order one directly from the OEM’s. Dell, Gateway among others, were the sole proprietors of the online computer business. This usually required a call to a sales representative who would take your order, and also try to steer the [...]
Wal-Mart and Dell are opening what they call are ‘Solution Stations’ in the Dallas, TX area. The new ‘Solution Stations’ will offer services similar to what Best Buy and Circuit City currently offer. SS will provide consumers with services such as HDTV and home theater installation, computer repair and other services such as wireless setup [...]
Back on January 14, 2008 I posted an article which attempted to answer the question of who provides support when a person buys a Dell computer from Best Buy. But according to DB, there is still some confusion as to who does what. In one of his statements he mentions that a Dell support supervisor [...]
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