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Dell’s New ‘Studio’ Brand Hits The Street

Today Dell introduces their new ‘Studio’ brand of computer designed for what they call ’self-expression and creative living.’ The new models are the Dell Studio 15 and Dell Studio 17. Yes, you are correct. The number designate the screen size. Pricing for the new models are $799 for the Studio 15 and $999 for the [...]

Who Provides Technical Support For A Dell Bought At Best Buy?

Back on January 14, 2008 I posted an article which attempted to answer the question of who provides support when a person buys a Dell computer from Best Buy. But according to DB, there is still some confusion as to who does what. In one of his statements he mentions that a Dell support supervisor [...]

Can The Major Chains (Best Buy, Circuit City, Staples) Really Fix Your Computer Problems?

While wandering around the Internet I found an interesting article by a television station in the Sacramento, CA area about an experiment done concerning PC repairs and three of the major chains. The TV station KCRA-TV had its own Manager of Information Technology (David York) create a problem on an IBM PC by disabling [...]

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