Netzero DSL Broadband Service For $9.95 A Month, But It Is Not Available Everywhere

This a.m. I viewed a commercial on the tube from Netzero, it which they are advertising a new DSL broadband service for only $9.95 a month. So I decided to do some investigation to see what this offer included, and also what limitations were in play.

The first stumbling block was that a landline must be installed at the residence where you want service. This is required to determine availability to sign up online. I don’t have a landline so I called Netzero customer service in which I encountered an automated system that again wanted a landline number to proceed. FWIW, you can get AT&T DSL service without having to have a landline service, of course you won’t see it being offered for $9.95 a month.

But is Netzero really offering DSL service for only $9.95 a month? Yes, but the offer is only for 6 months, after which it reverts to $22.95 a month. In the tiny print at the bottom of the Netzero web site is this:

* Introductory offers not available in all areas. Additional fees may apply including a network management surcharge of up to $2.95. Plans may require a commitment period; commitment periods may vary depending on service location. Discounted plans will revert to the then current rate after the discount period has ended. All plans require a one-time processing & handling fee of $29.95. Cancellation prior to the end of the commitment period may incur an early termination fee.

** Limited guarantee, applies only to first month of service. Refund limited to first month’s subscription fee and $29.95 processing & handling fee, must cancel within first 30 days of service to receive refund. Does not apply to registrations with free introductory periods. Guarantee available for limited time only.

I checked different landline numbers from family, associates and friends from around the country and found a wide variety of different options and that the introductory offer of $9.95 was not available everywhere. Also I did make contact with Netzero customer service and confirmed that you do need an existing landline to get Netzero DSL service.

Netzero also offers faster speeds of  3.0Mbps for $27.95 and also 6.0Mbps for $33.95.

Comments welcome

Source – Netzero

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I have been writing for Lockergnome for eight years.

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  • the oracle

    Those prices are enticing until you add the cost of local phone service in. Then the price is not as wonderful as it was at first blush.

    The very best deals right now, if you are in an area served by Verizon, are by going to FiOS, as they are dropping the contract and cancellation fees, and the installation fees are still very low.

    I had to move and lost FiOS service, but having 15Mb down and 5 Mb up speeds, along with unlimited voice service nationwide was really sweet for $45 a month.

    Every time I have checked on a DSL service from another provider than the one that owned the local lines, the price was not great – also, the company is almost completely at the mercy of the line owner. So if you have 6Mb DSL from Netzero and the line deteriorates, so that you are no longer getting that speed, you might be out of luck on a solution ( I know of someone that had this problem with Earthlink DSL service on Pac Bell local lines. It took a great deal of effort to get a fix – much more than it was worth).

    • Ron Schenone

      Thanks Marc.

  • Candy Graham

    Before I moved out of ATTs area in Sept 2009, I had their DSL LITE and it was only 10 per month. I do not know if they are still offering that rate. When ATT merged with another company, part of the agreement was that ATT had to offer DSL Lite for ten. The US Gov made that as part of the merge.

  • Gypsymuse

    as of July 2nd on NetZero site the 3.0 Mbps is 31.95 and the 7.1 Mbps is 43.95 a month

    ya that 6 months only is REALLY NICE

    for my folks in ohio our town is a Black Hole for DSL either you have to have cable or Alltel. I got alltel and 1.5 Mbps is up to 40.00 a month now so what the heck have to check more on the 3.0 but that sounds better than what I’ve got….anyways NetZero doesn’t exist for here in Ohio but where they live in Fla. they can get it there….and the Fla set up is the same a DSL black hole so that can be an improvement!

    But Ron I do love that price jump of $4.00 in 6 days for the 3.0 Mbps !

    • Ron Schenone

      Hi Gypsymuse,
      Thanks for the information. NetZero is starting to price their products like AT&T! LOL

  • Gypsymuse

    Now Why doesn’t that surprize me!

    So much for thinking that Net Zero is REASONABLE@!

    but for where they reside in FLA that would be the only way Sans them getting Cable to get DSL!….gotta love this country!

    When DSL started you were supposed to be able to just get DSL on its own “Naked DSL” is what is was supposedly called but it didn’t appear. That was something AT&T was supposed to have done around 2000. I just Love how Inaccessable DSL really is.

    Oh and for the one Gentleman making that comment on AT&T DSL LITE…..NO I was checking yesterday on AT&T all they have it their 3 services (Regular, Premium & OMG speeds) all priced at 24.95 a month….I’m assuming that it’s a Intro Year Price didn’t do any checking any further than that

  • local internet provider

    I was able to read several reviews for NetZero and they all agreed that this internet provider offers internet services for low prices. However, you’re are still pushing information through a 56K dial-up line and not a true broadband line, so there are limitations.