A customer of AT&T sent emails to the CEO of the company and received a response that if he did not stop sending emails, he would receive a cease and desist letter. The customer sent two emails in two weeks: one asking that his eligibility date be bumped up on his iPhone and the second outlining his disagreement with AT&T’s new rate plans. He further suggested he would switch to another carrier.
Shame on this person who had the gall to contact the CEO. After all, the CEO of any company is way too busy to respond to a peon’s request to do anything. With the exception of Steve Jobs, no other CEO of any major company would stoop so low as to read any emails from disgruntled customers. Just because someone is dumb enough to sign up for any type of a long range service contract with any phone company, that person should be happy to pay the monthly fee without crying over some minor changes.
You gotta love these big corporations.