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Tronix Country – Another BlueHippo? You Decide

This morning, Sunday November 22, 2009, I was watching CNN when an advertisement for Tronix Country caught my attention. The advertisement offered for those without credit or bad credit, a simple financing program to help them get a new computer or other electronic products. The plan as stated on the tube involved sending in $29.95 a week to Tronix Country to establish a credit paying history and after which you get the new computer or other electronic products.

Hold on. This sounds very familiar and reminded me of BlueHippo. I have previously written about BlueHippo and the problems they have had with the Federal Trade Commission. [Articles are here and here] So after a little checking I learned from a Wikipedia search that:

Cofounder Bruce E. Mattare left the company [Blue Hippo] in 2004 to start Tronix Country, which has offered merchandise with installment terms similar in scope to BlueHippo.

So I went to the web site of Tronix Country and found the following information about the company:

You should know that what Tronix Country does is provide financing and credit bureau reporting for people to make a computer purchase. We provide a service for individuals who either don’t have the money to make a purchase outright or do not have sufficient credit for a lender to give them a loan. We simply provide an alternative.

There is also this:

Because we know our prices are higher, we focus on two areas where the low cost retailer doesn’t or cannot: Service and Credit Reporting.

Plus this statement:

While we realize a lot of people are skeptical about Tronix Country, the fact is they have every right to be. A lot of terrible damage has been done to good, hard working people by other companies that serve the same people we do.

I personally have had no dealings with Tronix Country. What about you? Share your experience with us.

Comments welcome.

Wikipedia source for Bruce E. Mattare

Tronix Country

17 Comments

Geez….I didn’t think anyone watched CNN since Lou Dobbs left…..I haven’t

I didn’t even know you could get TV where you lived!

Have a great Turkey day.

Good . 1 . Ron . Poor , Lou

yes..its good i did get the stuff from tronix country they already sent my computer and waiting on the tv and rest of the stuff..one thing though…they do punish you if you ever are late on payments…so watch it

Oh no! Not once, not twice! The same Founder of Blue Hippo left the company, because they knew that there was dozens of complaints regarding the misleading practices the company was doing and complaints where placed with both The FTC and BBB. Besides, why financing a cheap cost computer while paying 4 times the actual value of the PC? If you want to finance the PC, do it with a well known computer maker like Dell. If Credit is a problem, simply use the lay-away plan or just save some money and buy cheap from retailers like Wal-Mart or CompUSA (Tiger Direct) to name a few. But, the idea of using a financing service for a cheap item is not an alternative. If you need financing, go to your local bank and ask for a saving account that will give you a credit line for a credit card.

I posted about this before, and sure enough the scammers, that ran Blue Hippo are at it again using a different name This is the stupid thing about some of our laws. In my state all the scammer had to do is change his buisness name and hang a new shingle at a different address. Sometimes flagrantly moving in a unit next door to the “old” one.There is a “legitimate” company called Rent A Center that deals with people of a “Pay Day” loan mentality.These people are always falling for easy terms (more like sleazy) in which there are plenty of people out there willing exploit them. There’s money in those poor people’s pockets in the form of a legalized loan shark scam. Lawyers, however have enough sense not to sue poor people, so if you can’t do the terms and are threatened with legal action, laugh and hang up. Don’t worry about them as they have plenty of money to take it in the chin from previous poor suckers. Why would anyone pay good money for a garbage system they could get for four times less, given terms your local loan shark would envy? Just remember the old adage “If it’s too good to be true, it usually is.” The too few legitimate deals you may pass up will pale to the ones you don’t go for. So don’t think of that as a loss, it was probably a gain in the long run

I work for Tronix Country and can tell you we try very hard to help people. We are not Blue Hippo and just because someone else used to work for another company does not mean we are the same company. We have a lot of repeat customer and I would NEVER be part of a company that takes advantage of people. Tronix Country is a good place to work and treats its employees and customers well. r34dm4n, if you received your computer then you will get your TV and other products– I know they will, we send hundreds out each week.

DC20009 – thanks for the heads up. It is good to know that your company is not another BlueHippo. All the best in your business endeavors.

I worked at a call center for tronix country….We tell people we’re located in Virginia when we are really located in Connecticut….Why, you ask???? Because it’s a huge scam and we don’t want you to know where we are cause people get REALLY mad when they get ripped off….Imagine that??…Give them a call and ask them how much the computer is right off the bat….they will refuse to tell you and say in exact words “the prices vary depending on the package that you pick, I’d be happy to go over the whole program with you”….When really the prices don’t vary at all, there is a desktop and a laptop and they are both the cheapest Dells that you can buy at any given time. In fact we will get fired if we tell you the price before we tell you all of the specs of the computer and describe the program….TRUE story.. AND…..Just so you are all aware, when you ask us the final price….we are gonna read some rebuttal that starts off “I think you’d be happy to discover that the price is right about in the middle of the pack for a brand new brand name desktop/laptop computer…..BUT the truth is that we aren’t giving you the real price there either….And we never will during the whole conversation…OH…AND I almost forgot…The so called free shit you are getting, the printer, t.v, digi cam, MP4 player, and $250 worth of software (which is really just a disc with programs that you already have on your computer)…Are the crappiest pieces of junk you can imagine…Meaning they aren’t name brand or anything and you don’t get them till you pay off your computer anyway. So really they aren’t free, you are paying for them seeing that you are paying about $2000 for a crappy desktop computer. Don’t feel bad they treat their employees like crap too… We have to sell computers to 15% of the people that call us all week to make comission which is $3 dollars per computer that you sell… So translation….you never make commision you always ALMOST get it….Why??? because the bosses tweak the numbers to make sure they don’t have to pay you….Anyway….Make sure you don’t swear at the cust. service reps cause then they can make sure the call doesnt count against them….. TAKE IT FROM AN EX EMPLOYEE THIS IS A SCAM OF THE HIGHEST ORDER!!!!! DON’T DO IT PEOPLE!!!! WE ARE GONNA TAKE MORE MONEY THEN WE SAY WE WILL….AND THAT’S A PROMISE. Also….They will tell you that you have 7 days to cancel from the day you order and they are gonna push that on you so you buy it but the truth is the customer service line is gonna tell you that your order hasn’t been processed yet so that you go over the 7 day “grace period” and have to pay the $99 activation payment. DON”T DO IT!!!!

the dum ass that looked in to tronix

December 4th, 2009
at 8:24pm

I have been making payments to tronix for six months now and still have not recieved my dell desk top computer that they said we would have after 5 consecutive payments. How does 5 payments turn into six months of waiting?

To the “Ex-Tronix Country Employee”–if you worked at the Call Center in CT, then you were NEVER an employee of Tronix Country. Like many businesses, Tronix Country contracts out services. Just as when you Contact Dell, they will tell you they are located in Texas, not India, Call Centers under contract with Tronix Country are obligated to tell customers where the company is located– which is in Springfield VA. (All contact information is located on our website http://www.tronixcountry.com)
As “ex-employee” never worked for Tronix Country, they should be fair about this and further it appears that their problem lies with the call center they worked for–not Tronix Country. I know first hand that over-aggressive tactics at a call center are not tolerated and have witnessed managers firing call center representatives on the spot for these practices. Call center representatives that do not follow proper policies and procedures create problems for Tronix Country customer service and it “ex-employee” might fit into this category.
As for the “dum ass” if you have not received your merchandise after six months, you should contact Tronix Country at info@tronixcountry.com. We are happy to work with you.

It takes 4 to 5 months of 30.00 payments before you get your computer plus a 100.00 set up fee. That’s a little over $600.00 to $740.00 for a computer that sells for under $400.00 at Walmart. Not much to figure out about this offer. Don’t forget, after you send them the $700.00 plus you still owe them $900,00 more. For a $400.00 computer, you got to joking.

The one thing no one mentioned is; the computers Tronix Country is selling are older outdated Dell computers.
With the pace of technology today, the Tronix Country computers are obsolete 2 seconds into the commercial.

I’ve always told my children, if you don’t have the cash and you can’t lay it away, then you don’t need it.
Be patient, save you money, then get what you want.

I personal find that Tronix is an exact carbon copy of Blue hippo. The computers/products they offer are out of date and overly priced. I saved my money and went t OFFICE DEPOT and bout my Notebook for half of what they’re asking for for there computers on there website. They dont even specify what name brand computers they are selling. BUYER’S BEWARE, CONSULT WITH A COMPUTER EXPERT OR SOMEONE WHO IS FAMILIAR WITH COMPUTERS SPECIFICATIONS AND HAVE THEM LOOK AT THE COMPUTERS/PRODUCTS THAT Tronix IS ATTEMPTING TO SELL. You may end up saving yourself a lot of dept and heartache if you do your research before buying from this company. PLAIN AND SIMPLE; TRONIX IS NO DIFFERENT FROM BLUEHIPPO.. IF YOU’RE EXSPECTING OTHERWISE YOU]’RE MOST LIKELY TO BE DISAPPOINTED OR FRUSTRATED WITH TRONIX.

very very satisfied customer

January 26th, 2010
at 3:42pm

I was worried about them at first because I had just sent in my form accepting their terms. I’m glad to say I did receive my computer with no problems. As in anything financed the purchase price is going to be higher than if you had the money to just purchase the product right away. When I originally called the company to order the computer I was offered “FREE” products. Software, MP3 player, Digital Camera LCD TV & DVD w/remote. I didn’t really look at these additional products as “FREE”. I considered the final purchase price for the computer included payments for these “FREE” products which made the price a great savings package. If I were to purchase the “FREE” products and the computer I would have spent much more – so I am a very very satisfied customer and they will report my payments on my credit. San Bernardino, CA USA

Lest see…. a 300.00 computer, a digital camera and a LCD TV a good deal for payments of around 1800 bucks.

First of all we all know there are off brand or no name brands of anything out there. That is what all of those so called free items are or they would tell you the brand. So your free stuff is simply cheap junk. I bought a good 20 inch LCD TV over 2 years ago for 240.00, that can be bought for less than 200.00 now. You can buy a real name brand camera for less than 70.00 and DVD players are 29 bucks everywhere.

It sounds like what we may have is a Very Very satisfied employee trying to make sure she still has a job next week.

And would you believe as I am typing this there just happened to have one of those ridiculous commercials on TV. Looked like the MP3 player was one like I saw at Walmart the other day for 9 bucks.

What Do You Think?

 

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