Hillary Clinton was asked by a State Department employee why the agency couldn’t use the browser Firefox, which is used by other government agencies. The employee stated that Firefox was a safer browser and that employees at the National Geospatial Intelligence Agency enjoyed using the alternative browser.

The article also stated the following:

You don’t have to know Jim Finkle or anyone else at the State Department to recognize their pain. Millions of workers around the world are in the same straits: They’ve heard about the joys of Firefox, the wonders of Google Docs, or any number of other great programs or Web sites that might improve how they work. Indeed, they use these apps at home all the time, and they love them. But at work they’re stymied by the IT department, that class of interoffice Brahmins that decides, ridiculously and capriciously, how people should work.

The secretary of state didn’t know why Firefox was blocked; an aide stepped in to explain that the free program was too expensive—”it has to be administered, the patches have to be loaded.” Isn’t that how it always is? You ask your IT manager to let you use something that seems pretty safe and run-of-the-mill, and you’re given an outlandish stock answer about administrative costs and unseen dangers lurking on the Web. Like TSA guards at the airport, workplace IT wardens are rarely amenable to rational argument. That’s because, in theory, their mission seems reasonable. Computers, like airplanes, can be dangerous things—they can breed viruses and other malware, they can consume enormous resources meant for other tasks, and they’re portals to great expanses of procrastination. So why not lock down workplace computers?

Here’s why: The restrictions infantilize workers—they foster resentment, reduce morale, lock people into inefficient routines, and, worst of all, they kill our incentives to work productively. In the information age, most companies’ success depends entirely on the creativity and drive of their workers. IT restrictions are corrosive to that creativity—they keep everyone under the thumb of people who have no idea which tools we need to do our jobs but who are charged with deciding anyway.

I don’t know if I would go to this extreme to describe the problem, but the explanation does have some merit. It also makes one wonder if government IT departments are being influenced by those who produce the standard Windows browser.

I am sure we have all talked to people about using a browser like Firefox, Opera, Safari, Chrome, anything but IE. Sometimes our recommendations fall on deaf ears until their system is attacked by a bug then it is boo-hoo city! LOL

Comments welcome.

Source