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Google - Why It Remains The Most Trusted Company

Over at TechCrunch, founder Michael Arrington explained why he is dropping the Apple iPhone like a hot potato. He goes on to explain that it wasn’t the lack of coverage that AT&T provides, nor the dropped calls that he has suffered during the past 2 years, rather the arrogance of AT&T and Apple. It all started when these two, AT&T and Apple, colluded to block out Google’s Voice that provides beneficial resources in the opinion of Mr. Arrington.

He goes on to state the following in his article:

Or so I thought. Apple and AT&T are now blocking the iPhone version of the Google Voice app. Why? Because they absolutely don’t want people doing exactly what I’m doing - moving their phone number to Google and using the carrier as a dumb pipe.

So I have to choose between the iPhone and Google Voice. It’s not an easy decision. Except, it sort of is. Google isn’t forcing the decision on me, Apple and AT&T are. So I choose to work with the company that isn’t forcing me to do things their way. And in this case, that’s Google.

Arrington goes on to state that he will pay the $175 termination fee to make the switch.

We can look at this one of two ways. AT&T and Apple are trying to protect their turf plus their profitability or Google is being punished. I believe that Google remains a trusted company for many people including this writer.

What do you think?

Source.

3 Comments

Martyn McFarquhar

July 31st, 2009
at 2:26pm

Google do seem to have this image of a happy-go-lucky company trying to do good for everyone in the tech world. I think this stems very much from the amount of free services it provides, as a consumer ‘free’ is regarded as generous and therefore creates a very positive image for the company in question.

Google is very much the underdog at the moment, and I suspect the blocking of the Voice app has been translated as bullying from the more powerful and money-fuelled partnership of AT&T and Apple, at least for some end-users.

Give Google time, I personally can’t make up my mind whether their ‘good-guy’ image is genuine or cleverly engineered. Watch this space, Google is building itself a loyal fan-base, and by expanding itself into more and more market we may well have to make ourselves more aware of what the companies long-term goals our.

The Google domination may well sneak up on everyone.

I agree on the fact that is a problem of relevance of position for carriers, because being used as empty data tubes doesn’t bring money and power, of course.

It’s a matter of fact that we, as professionals and technologically evoluted people, cannot be set as a benchmark: people world wide use (mostly), mobiles to talk/taking photos/sms/mms and not to have something “innovative” like Google Phone.

And in many cases IPhone is intended as cool not practical or innvovative.

That’s why I think that both (Iphone without Google Voice and everything elese with Google voice) will survive, they only target different kind of users.

[...] Iphone pro and cons Ron Schenone at Lockergnome writes an article explaining Techcrunch founder Michael Arrington decision to drop Iphone towards a mobile supporting Google Voice (full article at http://www.lockergnome.com/blade/2009/07/31/google-why-it-remains-the-most-trusted-company/). [...]

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