1. Purchased 2 new 80 GB 7200.10. (long overdue backups
for my wife’s and my machine).
2. Loaded Windows and two days later one died (nothing
would recognize it and I have a lot of tools).
3. Sent it back.
4. Received a “reconditioned drive”.
5. Again loaded all my software and two days later it failed
after passing all the SeaGate diagnostics initially.
Identical problem – drive could not accessed and nothing
recognized it.
6. Now, one might think I had a machine problem but, the
drive in the machine is a 7200.10 and it’s run fine for
a year.
7. Complained to Seagate Tech support (good guys) and
they sent me a new drive.
8. It works with no problem thus far.
9. Did I forget to mentioned that a new 320 GB did the same
thing. Seagate, courteously replaced with new (we are on
a first name basis.) Oh well, there went my multi-boot
operating system (for the moment).
10. Sent another drive in for a older gal, an 80 GB 7200.10
again. Got back a ‘reconditioned” drive with a rattle. It
works but am currently asking the obvious question.

What’s the score in a THREE WEEK TIME FRAME? It’s taken 6 drives to equip 3 machines with one or one additional each and there is still a possible problem with one. Without the warranty Seagate would be personna non-grata but the bigger issue is the time it takes (days) to determine what’s going on. Fortunately my wife has the identical machine.

Now let’s see @ $10.50 (USPS flat rate box) for every one I sent back……

-Turc

This was the first non-western digital drive I bought in a long time. I won’t make that mistake again. I bought it because at the time I purcahsed it, it was at the top of the list at Tom’s Hardware. I already ordered the Western Digital Caviar Black WD1001FALS 1TB 7200 RPM SATA 3.0Gb/s 3.5″ Hard Drive – OEM from Newegg.com even though my drive is under warranty. No way am I trusting my system drive to Seagate again. When they RMA the drive it will serve as a backup drive only since they can no longer be trusted in my mind.

Be careful. My suggestion to everyone is to go with WD. I’ve had Maxtor fail on me. And now Seagate. I have NEVER had a WD fail on me. NOT ONCE in 15 years. The only time I throw their drives out are when They are so old I don’t even want them or I change interfaces (IDE to SATA, etc) or the drive becomes “small” by modern standards.

WD all the way!

-Turc