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Microsoft Offers ‘Fix it’ Site To Fix Problems

Microsoft is now offering what they call ‘Fix it’ to correct problems for users of Windows XP and Vista. The system works by offering the user the option to download a fix and by following what Microsoft claims is a easy wizard to correct the problem. On their web site Microsoft states that:

Have you ever come across a Microsoft Knowledge Base (KB) article or been presented with a Windows Error Reporting (WER) solution and asked yourself, why can’t Microsoft just fix this for me? Today KB articles and WER solutions provide you with a list of steps that can be followed to resolve your issue. However, tomorrow looks much different and we hope it helps you resolve any issues you have with our products faster and easier.

Our team’s purpose is to automate the steps in Microsoft KB articles and Windows Error Reporting (WER) solutions so you can click a button and have the issue resolved.

I haven’t tried this as of yet so I can not comment whether this actually works or not. If you have tried the ‘Fix it’ procedures, let us know your results.

If this does in fact work this could be very helpful for those who are have issues in understanding some of the procedures to fix issues on their system.

Comments welcome.

Source

8 Comments

…..There . So . Nice

It’s about time they looked into actually helping people who don’t have great computer skills. Trying to use the Windows Help and Support feature is worse than trying to find a needle in a haystack.
There maybe 100’s of millions of PC’s out there in the world, but that does not mean there’s a 100million people who know the in’s and out’s of their computers.

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I can’t wait for the time when the fix actually breaks something on the user’s computer. And the user decides it must be grounds for a class action suit.

It is a strange way to look at the world. But then I’m from Illinois and we have the famous Governor Blagojevich to demonstrate how to do strange things.

“But then I’m from Illinois and we have the famous Governor Blagojevich to demonstrate how to do strange things.”

:-)

It’ll be very interesting… because when you have to do something for IE, you suffer a lot because the differences from IE DOM and W3C.

I do not understand why they haven’t done this before…

Finally, a benefit of a monopoly, all the errors and mistakes go to one place.

What Do You Think?

 

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