Acronis 2009 - Upgrade May Be Trial Version Key

Yesterday I received an email from reader Don Naphen referencing his experience after he upgrade to Acronis 2009. Don stated:

Hi Ron;

Had quite the experience today.  Called up my Acronis 2009 program, which is their latest version.  Lo and behold, I get a nag screen informing me that the “trial version” has expired!  This was a registered paid for upgrade!  Went to their web page, and they have an option under tech support for a live chat session.  Yes, a nice touch.  Within 1 minute I was talking to a gal who, after seeing my problem directed me to 2 separate Acronis sites.  One explained that for some reason, those who purchased the update were inadvertently given a Trial product key!  LOL.

I was then directed to another site that asked me to input the original key issued, and a new key was immediately generated for me.  Once that was done everything was fine once again. If you wish, I can forward the email from Acronis so that you can share this info with your readers.  The email contains the contents of the chat session BTW, which was another nice touch on their part.

Of course, I’d appreciate it if you edited out my personal info if you decide to post it!  Take care.

Don