Ron Schenone

Google Customer Service Phone Numbers & More

Posted by on Aug 4, 2008 | 29 Comments

Some of you may recall the minor problem I had with my Google gmail account, that took about 5 days to finally get resolved. So when I saw this web site with the phone numbers for Google customer service and other links, I thought I would post the information here.

Google Contact Info:

1. Main phone number – (650) 253-0000, press “5″ for Customer Service or Tech Support, where you will then be directed to the Google website where you can submit an email.

2. Google Adwords Advertising – (866) 246-6453, press “2″ for Adwords questions. You will be placed on hold for a mandatory fifteen minutes before the call is then routed to the advertising bureau–aka socialism, Google style, and you vill comply. When you are finally greeted by a real Google person don’t expect to get anywhere. Depending on your issue you will be directed to the Google website to fill out a form, or placed on hold for five minutes. After being placed on hold the real Google person will then direct you to the Google website to fill out a form.

It is not widely known, but Larry and Sergey review each form submission in the basement of the Google headquarters and secretly make fun of our problems.

3. Google Adwords Support Form – https://adwords.google.com/support/bin/request.py?hl=en_US&ctx=foot

4. Google Trademark Infringement Form – https://adwords.google.com/support/bin/request.py?hl=en_US&ctx=foot

5. Trademark Complaints Email Address – ads-trademarks@google.com

There is the impression out there that only “the small guy” gets dissed by Google. This just isn’t true, for the most part. Google is an equal opportunity offender, with the exception of the largest brands (deep legal pockets) and most aggressive cyber giants like Amazon or eBay (deep advertising pockets).

I think the word Form may mean Forum. :-) Anyway, hopefully this information will help someone in the future get a direct answer to a problem they may have with Google.

Comments welcome.

Source.

  • http://wp3.lockergnome.com/nexus/creedence/ Marcus Hamaker

    It is strange to me that Google has been building a following and almost taking the opposite seat to Microsoft in the Monolopy game but as you say above has almost no customer service.

    I admit that I am unaware of what to do if my adsence account gets screwed up. That concerns me!

  • http://www.fine-art-source.com Chris

    There is a site with ALL of the eBay and paypal contact phone numbers not found anywhere else. www. ebay-phone-number.com

  • Linda

    My gmail account was disabled on 8/3 and I still have not heard anything from Gmail. Do you have any suggestions? I tried calling and talked to a receptionist, but she was no help!

  • http://wp3.lockergnome.com/nexus/blade/ Ron Schenone

    Have you received any replies from Google support?

    http://mail.google.com/support/bin/request.py?lockout=1

  • http://yahoo.com Roger crawford

    i think this is a ripp off. they were suppose to cacell my free kit. offer but they charged my credit card anyway.roger

  • http://google Robert Cook

    How in hell do I contact a human for clarification of a charge from google tree 4888-76176

  • http://Google Marilee Cly

    I, too, got caught in the “make-money-at-home scam” offered by Google.

    NO WHERE did the info I received say there would be a $72.28 monthly fee on my credit card. I never rec’d the confirmation email to set up an account so how could I have approved anything?

    A man did call me 2 days after I replied to the Google email sent to me. He told me what the make-money-at-home was about and I told him I wasn’t interested and to cancel my order. Evidently he did, as I never rec’d any mail (kit) or heard from them again.

    I have reported Google to Consumes Affairs in Washington, written my credit card company (they won’t remove the charges from my account )and will go to my District Attorney if need be.

    I trusted Google and did never doubted their honorability. Boy was I wrong!!!

  • http://googlemoneytree.com Jacques Dussault

    they are not part of google they are a scam that use google logo to ripoff people

  • http://googlemoneytree.com Jacques Dussault

    googlemoneytree.com ALARM they are scam artist that will bill your credit card 72.24 us or 91.24 without permission

  • http://www.redtomorrowfield.com/z/GMT/index.asp?cy=6&pr=10&af=12&ad=12 Jacques Dussault

    this is not google

  • Jimmy copenhaver

    Thanks
    Thanks a lot I was going to sign up for that goggle “post a link” ripe off. Again, thank a lot
    jimmyc

  • Chris

    Google calendar question:
    I set up a calendar for my 5 year old, since I am recently divorced. This is so my ex and I can keep a shared calendar. However, she has changed jobs and when I go to share the calendar with her new address, it accepts it and I save. However, when you go back in, even after signing out…..her old email is there. I tried deleting cookies/cach and still there. She is not even in my address book.

    HELP ME P L E A S E….

  • http://wp3.lockergnome.com/nexus/blade/ Ron Schenone
  • pushpalachandra

    scrap sending does not working, pls solve my problem sir

  • phytan

    how do i contact googles about adsense? i had email from them saying they are still looking at my website for 48hours?

  • alane

    I ALMOST feel for this scam. I went to the Terms of Agreement where it states they will charge you 72.?? and continue to do so….if something Seems too good 2 b true..follow the Discernment GOD gave you. Don’t second guess yourself.

  • bknd2anmls

    I think Google has just lost my business. I always had so much respect for this company but I’ve never seen a successful company have so much disregard for the people who helped them get to the top.

  • The_Rottie

    i have the same problems like everybody else. almost 2 weeks passed and i still tried to figure it out by myself, i tried to contact them but no phone number for their customer service, i sent them e-mails but no respond…they charged me $79.99 and i dont know what for.

    2 days after i signed up i got a package just a cd in it, says “BUY HOMES 4 HALF”…i checked my bank account and they charged me $29.99 for that thing..i dont even know what it is..thank god it had a phone number and i canceled it.

    (650)253-0000 the phone number i found so far about Adwords and Adsense..its hard to reach but hope it works for somebody.

  • http://www.antoniogroup.org engr anthony effedua

    please i want to know why my email is disabled my email address is antoniooilplc@gmail.com
    please i would appreciate an urgent response
    thanking you in anticipaion
    anthony

  • http://wp3.lockergnome.com/nexus/blade/ Ron Schenone
  • http://n/a mary

    I had paid the $1.50 trial for a cd to help me work from home. Two wks later i had still not recieved it yet i had already been charged $47.50! The cd does nothing for you other than let you know some tiny facts, then it says to contact customer service. The number they gave me puts you on hold then hangs up on you not even 2 minutes later. The other number which I tried was the one that showed up next to the charge on my account. This one will keep you on hold and i have yet to have anyone answer or talk to me! I waited 30 minutes plus! I do not have all day to wait for someone to answer. I hope that this latest number works because this is rediculous!

  • Linda

    If I don’t have a google account, are they still tracking me on Dashboard? If so, do I have to create an account in order to remove that information? I really don’t want a google account after reading all this on your site! This Dashboard story is so new, I can’t find any info on it other than the CNN video on the news. thanks

  • http://wp3.lockergnome.com/nexus/blade/ Ron Schenone

    If you do not have a google account I doubt you are being tracked.

  • Tony

    Amen to that brothers and sisters … Google Adsense and Adwords programs SUCKS !!!!

    Due to no real technical support, afterall, how can a community of individuals – all equally lost – help each other with issues “locked down” from the google server side of things.

    Trial & error for resolving technical difficulties is no way to run a business model involving $$$, and lost revnues; due to ad placements that not only don’t work, but provide for no real assistance to the users.

  • Phukk Google

    I used google sync to backup my phone contacts from my blackberry and it phukkin deleted over 100 numbers from my phone and i have nobody to call to fix it or get the numbers back i’m screwed what a bunch of inconsiderate pieces of garbage. Too busy getting everything on gods green earth and giving absolutly nothing back they need to be shut down somebody flood them with a super virus and imprison the entire company. If you seen the benefits they get and the way they treat their employees its a load of crap its a friggin party everyday i thought this kind of crap was illegal???? Every company is supposed to have a human contact for customer service how do they even get away with this??? I guess its true they are ran by the government i mean it makes complete sense right?. boycott google and stop using them its the only way to shut them down!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • http://googlecustomerservice.com steve

    here is google’s customer service page

    googlecustomerservice.com

    • http://wp3.lockergnome.com/nexus/blade/ Ron Schenone

      Thank you Steve.

  • Ntando

    How can I set up my gmail in outlook 2010, am in South Africa