Google Customer Service Phone Numbers & More
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Some of you may recall the minor problem I had with my Google gmail account, that took about 5 days to finally get resolved. So when I saw this web site with the phone numbers for Google customer service and other links, I thought I would post the information here.
Google Contact Info:
1. Main phone number - (650) 253-0000, press “5″ for Customer Service or Tech Support, where you will then be directed to the Google website where you can submit an email.
2. Google Adwords Advertising - (866) 246-6453, press “2″ for Adwords questions. You will be placed on hold for a mandatory fifteen minutes before the call is then routed to the advertising bureau–aka socialism, Google style, and you vill comply. When you are finally greeted by a real Google person don’t expect to get anywhere. Depending on your issue you will be directed to the Google website to fill out a form, or placed on hold for five minutes. After being placed on hold the real Google person will then direct you to the Google website to fill out a form.
It is not widely known, but Larry and Sergey review each form submission in the basement of the Google headquarters and secretly make fun of our problems.
3. Google Adwords Support Form - https://adwords.google.com/support/bin/request.py?hl=en_US&ctx=foot
4. Google Trademark Infringement Form - https://adwords.google.com/support/bin/request.py?hl=en_US&ctx=foot
5. Trademark Complaints Email Address - ads-trademarks@google.com
There is the impression out there that only “the small guy” gets dissed by Google. This just isn’t true, for the most part. Google is an equal opportunity offender, with the exception of the largest brands (deep legal pockets) and most aggressive cyber giants like Amazon or eBay (deep advertising pockets).
I think the word Form may mean Forum. 
Anyway, hopefully this information will help someone in the future get a direct answer to a problem they may have with Google.
Comments welcome.
16 Comments
Marcus Hamaker
August 4th, 2008
at 7:45am
It is strange to me that Google has been building a following and almost taking the opposite seat to Microsoft in the Monolopy game but as you say above has almost no customer service.
I admit that I am unaware of what to do if my adsence account gets screwed up. That concerns me!
Chris
August 5th, 2008
at 10:16am
There is a site with ALL of the eBay and paypal contact phone numbers not found anywhere else. http://www. ebay-phone-number.com
Linda
August 11th, 2008
at 9:59am
My gmail account was disabled on 8/3 and I still have not heard anything from Gmail. Do you have any suggestions? I tried calling and talked to a receptionist, but she was no help!
Ron Schenone
August 11th, 2008
at 10:24am
Have you received any replies from Google support?
http://mail.google.com/support/bin/request.py?lockout=1
Roger crawford
December 31st, 2008
at 11:50am
i think this is a ripp off. they were suppose to cacell my free kit. offer but they charged my credit card anyway.roger
Robert Cook
March 3rd, 2009
at 8:14am
How in hell do I contact a human for clarification of a charge from google tree 4888-76176
Marilee Cly
March 16th, 2009
at 8:03am
I, too, got caught in the “make-money-at-home scam” offered by Google.
NO WHERE did the info I received say there would be a $72.28 monthly fee on my credit card. I never rec’d the confirmation email to set up an account so how could I have approved anything?
A man did call me 2 days after I replied to the Google email sent to me. He told me what the make-money-at-home was about and I told him I wasn’t interested and to cancel my order. Evidently he did, as I never rec’d any mail (kit) or heard from them again.
I have reported Google to Consumes Affairs in Washington, written my credit card company (they won’t remove the charges from my account )and will go to my District Attorney if need be.
I trusted Google and did never doubted their honorability. Boy was I wrong!!!
Jacques Dussault
March 17th, 2009
at 2:49pm
they are not part of google they are a scam that use google logo to ripoff people
Jacques Dussault
March 17th, 2009
at 2:51pm
nbsp;googlemoneytree.com ALARM they are scam artist that will bill your credit card 72.24 us or 91.24 without permission
Jacques Dussault
March 17th, 2009
at 3:07pm
this is not google
Jimmy copenhaver
April 13th, 2009
at 10:43am
Thanks
Thanks a lot I was going to sign up for that goggle “post a link” ripe off. Again, thank a lot
jimmyc
Chris
April 29th, 2009
at 10:51am
Google calendar question:
I set up a calendar for my 5 year old, since I am recently divorced. This is so my ex and I can keep a shared calendar. However, she has changed jobs and when I go to share the calendar with her new address, it accepts it and I save. However, when you go back in, even after signing out…..her old email is there. I tried deleting cookies/cach and still there. She is not even in my address book.
HELP ME P L E A S E….
Ron Schenone
April 29th, 2009
at 1:17pm
Try here:
http://getsatisfaction.com/google/products/google_google_calendar
pushpalachandra
June 4th, 2009
at 7:12pm
scrap sending does not working, pls solve my problem sir
phytan
June 7th, 2009
at 8:40pm
how do i contact googles about adsense? i had email from them saying they are still looking at my website for 48hours?
alane
July 8th, 2009
at 12:59pm
I ALMOST feel for this scam. I went to the Terms of Agreement where it states they will charge you 72.?? and continue to do so….if something Seems too good 2 b true..follow the Discernment GOD gave you. Don’t second guess yourself.