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Another End Date For AVG Support For Version 7.5

Reader DougCuk has posted a comment in which he states that AVG has a new end date for support of AVG 7.5 free edition. He states that:

For anyone still hanging on to AVG Free v7.5 the end date has now been changed - it is now August 31st. But as most sources always stated the Paid For version will continue until December 31st.

AVG Free v8 now seems pretty stable - so only the diehard Windows 98 users are left to check out the alternative products.

From the AVG Free Forum
http://freeforum.avg.com/read.php?2,136697
IMPORTANT UPDATE
AVG 7.5 Free - Support ends 31st AUGUST 2008
Posted by: michaelhd - AVG Team (IP Logged)
Date: July 9, 2008 04:07PM

Support for AVG 7.5 Free Edition is planned to end on 31st August 2008.
No more virus updates are planned for after that date.
Note that no more ‘program’ updates are due!
Only virus updates will continue until the end date.
AVG 7.5 Paid version will be supported until 31/12/08.

Hopefully this will be the last notice we will be receiving from AVG. But who knows. They have changed the end date so much, it is hard to really know that the August 31, 2008 will hold true.

Comments welcome.

Thanks DougCuk.

8 Comments

I have never had a problem with AVG over the years (and have used it for many, noe using the free version) 7.5 was ok, but AVG 8 is a nightmare and then some, stopped me receiving and sending emails shut down Firefox & IE loading pages, even interfered with downloads (those that should have taken a minute or two, took forever) and then came up with a problem, tried the on-line forum that was a big help NOT (I gave them more information than I received) So I gave up and am now using Avast, works a little different but, seems ok.

The marketing executives at AVG have decided to continue the scare campaign with a new popup warning - using their version of the expiry date - July 25th. This is the third “expiry date” popup warning message - the first two dates proved to be “wrong” and I am sure this one will prove to be untrue as well. Meanwhile the AVG Free Forum still states the August 31st date is correct.

Again I am stunned that AVG still seem to believe that using these scare tactics is an acceptable business practice for a security company. Surely telling the truth is a requirement for a company in the IT security industry that expects your trust? This is extremely damaging to the company reputation.

Nick Frustrated

July 17th, 2008
at 10:17pm

Greetings all,

["AVG Free v8 now seems pretty stable "]

Unfortunately not at all - it has serious instability bug with up to 100% CPU usage plus some issues with Office. I am sure it applies to payed version as well
The bad thing is it is impossible to send e-mail to AVG support for free users.
If anybody know how to do that please reply.
I prepared some info for them.
Sure I can post in Free forum but I am kinda not in the mood because it is irritating when common serious issue cannot be emailed. I am not expecting any answer from them just wanna let them know…. Anyway.. :-(
Cheers all

The only suggestion I would give re continued v8 instability is to do a complete uninstall and registry cleanup followed by a reboot. Then reinstall with the new 138 build installer and choose the Custom Install option. Deselect the Linkscanner and the Office plugin leaving only the basic program.

I have seen the problems you describe many times with the older builds even after upgrading to the latest version. But the uninstall, cleanup and reinstall has worked on all the systems I have used it on with no more 100% cpu episodes.

Nick Frustrated

July 18th, 2008
at 5:19pm

Hi all & DougCuk

First, I may ask moderator to remove my message about rejection. It was just surprising that after some time of approval the initial message disappeared for a quite a while.

Then, thanks for suggestion, but it was done with initial 8.100 and then with 8.134/135 when first modules update came. the bug is there and replicable. And I know a lil bit :-) about computers and how to investigate some matters:
- very clean re installations;
- completely shutting down “all others”, which can interfere;
- disabling modules in AVG, etc, who may interfere;
-and so on…
Bug!
Well bad luck… if it is impossible to pass message to support when you are free user :-)
I know workaround which is simple to kill hanging scanning processes (which are scannig nothing at that time)

Build 100 was a dog - 134 had a nasty bug which was fixed in 135. Build 138 was the first I considered safe to install on my customers computers.

AVG Free v8.0.138 was the major SP1 update - which seems to fix a lot of issues - but some if them only get fixed if you do a clean install. It must resets some registry settings I assume.

As you said previously there appear to be some issues with the Office plugin - I choose not to install it. Linkscanner in the Free version has now been neutered so I do not see much advantage in using it - plus AVG is cleaner and faster without all the Toolbar addons it uses.

Nick Frustrated

July 20th, 2008
at 11:26am

Hi DougCuk,
Thanks for reply.
Well, yes 100 was a dog. And I am not using web related stuff from the very beginning.
Probably I may try clean/clean again despite I tried. I cleaned dreg myself
Do they have their own after uninstall-cleaner Tool like many have?
Then I eventually posted in the forum. Please have a look if you are interested (link below).
Can you try one of the scenarios? Well the best is to stop Scheduled scan - that “works” 100% here.
But you may succeed if you run many Shell Extensions (sure with huge folders so you have time to stop few.
If you confirm that you don’t have the bug I described I will try to reinstall again.
Almost forgot… You may find several reports about CPU usage the may be a bit different I saw one with different module to blame.
I am pretty sure that something fishy is still there and it was not fixed in 138…
The forum link:
http://freeforum.avg.com/read.php?12,138109,backpage=,sv=

Cheers

100 is a dog, I am updating to 175, hope all of these update issues are fixed.

I was running 100, and I was continually getting the popup to initiate a restart for update. I shut off the alerts and changed many settings and now I am having problems updating at all, as I disabled the box that restarts the computer by AVG.

175 is alright I hope…

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