Update from my previous…
Downloaded and installed the latest version and when the system rebooted a popup window with “Can not start Online Armor Service.”

I uninstalled OA and reinstalled my old Sygate Personal Pro firewall which works well and without the slow down enormity of OA.

Have emailed TallEmu with a screen shot of the above and am awaiting their response as they are 15 hours ahead of me.

A frustrated and attempted user of OA,

Jay

I thank you for your blog/newsletter as I’ve found them to be most informative and beneficial. I must however take issue with your selection of Online Armor (OA) as the “best”. I write this because I went directly to their site and downloaded their trial version and from two days of use I decided to purchase OA.

My past firewall experience was with Sygate’s Personal Pro, which I liked and was able to master my settings to obtain maximum protection. On the other hand OA has troubles with their ‘Registry’ button working thereby prohibiting this user from upgrading properly to the paid version.
I’m informed now that a new build has corrected that problem but as of this writing I’ve not downloaded/installed it.

While I’m using the ‘free’ version (yes, I’ve the PayPal receipt for the paid version) it has on one ocassion deleted icons on the system tray and their respective programs. I’m unable to play solitaire with PySol (albeit an old program that BTW runs on both W2K & XP Pro (both w/SP UTD) but not now on W2K. My Creative Audigy 2ZS sound disappeared causing me to reinstall it to obtain functionality. FireFox 2.0.13 had slowed to a walk, even after my appying PitStop’s speed up tips. I’m writing this while working within my W2K SP-4 system (have dual boot w/XP Pro) which has slowed but I’m unable to quantify the speed loss. I am experiencing other minor pains as well and these are ONLY with the ‘free’ version.

Perhaps TallEmu has been inundated with requests due to your most favorable write-up but this time Scott, OA leaves me frustrated. And yes,
I did email with these and more issues…so shame on me for just jumping
on a product lauded within this blog; I can assure you it will NEVER happen again.

I appreciate your great blog and its’ content but thus far OA hasn’t even gotten to first base. BTW, I found nothing to deal with ICMP???

Continued success,

Jay S. Zeltzer