Been running Norton 360 for a month now. I installed it, did a online back up then on my next system restart windows would not start. I had to format my disc and reinstall windows and everything else I had. Since then its been running like a dream and I am even quite impressed with Norton 360. However, I have been unable to recover the documents I originally backed up online. I’ve been backwards and forwards with Norton 360′s customer service and all I can say is ‘they are USELESS’ as much use as a wet paper bag. So in other words a good program as long as you encounter no problems and require assistance from Norton.

I have just installed Norton 360 and it’s a bit of a nightmare… I can’t access my hotmail account cos it’s just told me that the hotmail web page’s certificate has been revoked!!!! What do I do now?

I’m an MCSA, MCSE, A+, Intel Certified, HP Service Professional, Accredited Platform Specialist, and I’m a Network Administrator in my daily job. I represented Symantec here many years ago. Normally their stuff is fine, but usually resource intensive. Norton 360 is awful. I’ve got a client that installed it (nothing to do with McAfee), and a few days later hal.dll was missing. I spent 3 hours re-loading Windows, installing drivers, repairing resulting problems with Windows Update, when Norton’s decided it would do a system clean-up. I did not initiate the clean-up, and it didn’t give me the option to say “No” to the clean-up. Well, the clean-up put me right back to ground zero! Hal.dll is missing again! That’s a heckuva clean-up! You’re very safe if you CAN’T USE YOUR COMPUTER! Now I have an angry customer, 3 more hours (non-billable), and a severe pain in my neck and terrible headache! Avoid Norton 360 like the plague!!!

Installed Norton 2007 (three machine license) last year. Two crashed with corrupted windows registry. Made the same mistake this year. Purchased a three machine Norton 360 and the days of nightmare started. Every day is a surprise. Most of the days Windows says the registry was successfully recovered from a backup. Today Norton popped up a message that a component stopped functioning, please restart. Since then Norton is failing to load and stopped responding on manual loading. I have decided not to go for Norton ever again.

Pallab Ray

Norton 360 is a P.O.S. Tried removing it and it and although it uninstall stated it had completed successfully there were norton files and registry items still loaded throughout computer. Could not connect to network, nor use DVD or USB drives. Tried everything. Called Norton and Windows support – same results as noted by other posters here (I like the chocalate ashtray comment from an earlier post). System was completely corrupted and this apparently is a common occurence based on prolifieraiton of internet posts on subject. Had to completely reload system and lost current files because I could not run a backup before reloading. Norton and Symantec have sucked for years and are the only manufacturer that has special programs to fully remove their software after an uninstall. Micsorsoft Vista is an abomination as well. Both Microsoft and Symantec/Norton are examples of everything that is wrong with the commercial software industry – crap products, poorly tested, horrible outsourced tech support to barely qualified “engineers” – don’t buy Vista and definitely do not buy Norton products.