Symantec Store - Alert - My Free Trial Has Expired - NOT!
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Advertisement or alert? I’m not sure what this was. But it arrived at my in-box yesterday afternoon.
“From :Symantec Store [ Symantec at reply.digitalriver.com]
OUTBREAK UPDATE:
Spam Surge: Trojan.Peacomm Threat Level is HIGH
Trojan.Peacomm is one of a number of spamming Trojan horse programs Symantec has seen lately that appear to originate from Russia and are clearly aimed at making money for the author by pumping up penny stocks. The victim is enticed through social engineering techniques to open an attachment, which typically appears to be a video clip on a recent, newsworthy event.”
There was more yak-yak but you get the drift. While I appreciate the alert, even though I had not signed up to receive a notification. But this is the part that threw me:
“Your free Norton trial has expired. You are not protected from Trojan.Peacomm. Get protected now with Norton Internet Security 2007”
Free Trial ? I haven’t used ANY Norton aka Symantec products on my computers for well over 3 years. And I am protected by AVG just fine thank you. 
I had read that Symantec software sales were down, but to revert to deceptive advertising is even a new low for them. What’s next? Malware?
[tags]norton, symantec, alert, advertisement, deceptive, [/tags]
11 Comments
Jesse
February 9th, 2007
at 11:30pm
AVG? it does nothing… it can annoy me about a virus, but it cannot get rid of it, nor put in in quarinteene.. i “dont have permission”… but i am one of the computer admins! i think its worthless
Ron Schenone
February 10th, 2007
at 6:53am
Hi Jesse,
Sorry to hear about your displeasure with AVG. I’ve installed AVG personally or had AVG installed per my recommendation on at least 200+ machines without incident.
Thanks fo your comments. Ron
rodery marie claude
March 10th, 2007
at 1:32am
je viens de vérifier mon compte et je m’aperçois que vous m’avez prélevé 2 fois la somme correspondante à mon renouvellement. Mise à jour réellement passée le 13 février 2007, une première somme m’a été retenue le 12 février 49.98€ et une deuxième soit 49.99€ le 13 février 2007?Effectivement, le 12 février le téléchargement ne s’est pas effectué normalement, le lendemain ayant un message d’erreur, j’ai recommencé le téléchargement.J’ose espérer que c’est une erreur de votre part.Merci de me rembouser la somme de 49.48€
N° 1831175579 et N° 1831121193
Merci
Marie Claude Rodéry
Ron Schenone
March 10th, 2007
at 6:03am
rodery marie claude,
Merci de vos commentaires. Ron
Ingeborg Kendall
April 3rd, 2007
at 8:57pm
I am getting pop ups referring to my Norton Protection. Its telling me I no longer have protection. I have paid for and renewed my security protection with them. order Number, 2088169428, on March 20, 2007. What is up with the notices I am getting? Please reply ASAP.
Ingeborg Kendall
April 3rd, 2007
at 9:00pm
I p[aid for Norton security, Why am I not getting a reply to confirm it.
Ron Schenone
April 4th, 2007
at 6:31am
Hello Ingeborg,
I would give Symantec support a call and see if you can get the problem rectified.
Regards, Ron
(800) 342-0652 or (407) 357-7600
PS If you used a credit card to make your payment I would call your card company and consider stopping the charge until the problem is solved.
live update » Symantec Store - Alert - My Free Trial Has Expired - NOT!
April 4th, 2007
at 9:36am
[...] unknown wrote an interesting post today onHere’s a quick excerptPeacomm is one of a number of spamming Trojan horse programs Symantec has seen lately that appear to originate from Russia and are clearly aimed at making money for the author by pumping up penny stocks. The victim is enticed through … [...]
Jimmie Howard
August 15th, 2007
at 2:19pm
I was on the annual renewal plan, however, I changed my credit card and of course number. I tried to let Symantec know of my change but I could not get to them. I wish to change to Norton 360. I filled out an order form on 14 August, however, I put dashes between the numbers, which apparently is a NO-NO.
Ron Schenone
August 15th, 2007
at 7:17pm
Hello jimmie howard,
I removed the personal information you provided.
Ron
Paul Loizeaux
June 26th, 2008
at 3:29pm
If you reformated with older norton products it would give you a nother full year, but with Norton 360 since it is connected to an account of the internet that doesn’t work anymore. Also this doesn’t look like this email came from symantec since the domain is reply.digitalriver.com so don’t just blame Symantec it could be a phising email, but the bottom of it looks real. I still don’t think they would go through a third party.