The Blade by Ron Schenone, MVP
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Comodo Firewall - Problems After Two Weeks of Use

Well I am sorry to report that the Comodo Firewall I had previously installed and which I had written about starting acting up on my system this week.

All firewalls require a learning period in which the user is asked if they want to allow certain programs on their system to access the Internet or other network computers. And so it went with Comodo. Except the software asked me if I wish to allow Firefox, my main browser, to access the Internet and I answered yes each time. I thought something was wrong, because every time I open Firefox, I got asked the same question.

So on Thursday morning I fired up my system and I was unable to connect to the Internet. I spent 20 minutes going through the normal diagnostics, including the repair option built into Windows XP. I also restarted both my cable modem and router. Still nothing. I then tried two of the other computers I have at home and both connected just fine to the Internet.

That is when it hit me. Could it be the Comodo Firewall? Sure enough, after I disabled the firewall I was able to connect to the Internet. So with reluctance, I uninstalled Comodo.

In all fairness, Comodo is not the only firewall that has this problem. I also had a similar situation using the free version of Zone Alarm on my wife’s computer. Again, all was well after I took Zone Alarm off.

I have read other similar reports concerning both McAfee and Norton having problems with their firewalls as well.

Am I done with Comodo? Nope. I’ll wait for a upgraded version and take it for another spin. :-)

Tags: , , , , , , ,

What do you think?

Marc Klink - December 24, 2006 @ 2:57 pm

I had used this also, and come to a similar conclusion after not being able to get mail on one machine, and not being able to browse on another. However, on each of the machines everything else was ok. Back to Sygate for now. One last thing… someone with some pull needs to have the nice people at Comodo put some work into their uninstall routines, because they truly suck.

S P - December 27, 2006 @ 8:44 am

I have been using Comodo firewall since version 1.0. I have not had any issues with it blocking Firefox or any other program that I did not want it to. In fact I installed it on my Dad’s PC (he is not computer savvy at all) and he has not reported any problems with it either. The product has improved a lot since the earlier versions and I even sent a message to the creator through the Comodo forums thanking him for the effort he has put into it. He replied quickly and seems like friendly person. IMHO it is the best free firewall avaliable. So I look forward to the future enhancements to this Firewall and will continue to use and recommend it.

Pat Veach - January 3, 2007 @ 4:58 pm

Same problem. Among other things, it doesn’t play well with remote desktop services. The worst aspect is, as reported above, it fails silently. You don’t know you are being blocked. If you try to use remote desktop to ‘allow all’, it won’t do it and it won’t tell you it won’t do it. It won’t allow some programs even if you explicitly order it to allow those programs and again, it remains silent about it. No doubt very secure, but very hard to work with.

Shadesman - January 16, 2007 @ 1:42 pm

I recently installed Comodo as I was sick of the ever more bloated Zone Alarm falling over whenever I used a P2P application. However I’m rapid;y losing patience with Comodo (which in most respects seems to be a nice piece of software) due to it’s stubborn determination not to allow me to use Firefox. I’ve lost count of the number of times I’ve told it to allow Firefox to access the net (and remember that I’ve allowed it), yet periodically it will come back and ask me yet again. Damned annoying!
So it looks like I’ll be going back to Zone Alarm
Shame.

cal - January 24, 2007 @ 9:40 am

God what a nightmare I am having just trying to get rid of this program, its like the plague. I cant uninstall via the CP add/remove, I tried opening it again and know it gets stuck in a loop and tells me that i have to reinstall it but first i have to uninstall the first attempt (does anyone see the catch 22 here). i am now going to where few truly love to enter to rid myself of this beast and that is the registry. I’m going to do that before I go through the headache of a rollback cause i’ll end up in the registry anyway and not for just one program but all the others.
To those of you that love the FW, more power to you. I just wanted to use the PW vault, as my system is safe and I just wanted something that I could through on a flash stick and take with me for my PW. All I can suggest to you is never try and delete any of them.
To the one guy who got it off after a battle why on earth would you give them another chance (lol).
Mark man I agree with you, they suck and they need to do a lot of work on it but i’ll not give them a chance to do this to me again. Once burnt and all….. take care.

Nick - February 6, 2007 @ 10:27 pm

It may be that the signature (i.e. version number, hash, etc) of your browser changed, perhaps from the installation of an extension and that the browser was then blocked by comodo, either by a direct user blocking or by comodo’s inbuild rules. You can always check the status of an app in the settings.

Ron Schenone - February 7, 2007 @ 6:06 am

Hi Nick,
Thanks for the suggestions. This occurred using I.E., Firefox and Opera. And I wasn’t totally surprised by this event. I had similar problems with ZA as well. My best guess is that it most likely is a router issue when new network addresses are assigned. Just a guess.

Anyway, being behind a hardware firewall and using the built-in firewall from XP, seems to work for me the best thus far. Fingers crossed.

Thank you for your comments, Ron

Svilen Yankov - February 9, 2007 @ 6:02 pm

I am using one lan card for conecting to internet via wireless odem and to work net. Firs i used ZA but after trying t remove a program from its list it went crazy. Then I installed comode and after that I have very offten pproblems connecting to nternet - asignes wrong IP and very often have problem connecting to server in work. When I “Allow All” the it is fixing the problems - no firewall at all. I tried to allow specifialy the server IP in the network monitor but did not help. Anyone to advise what to do

Ron Schenone - February 9, 2007 @ 7:26 pm

Svilen,

Try this link. Comodo has a user manual in .pdf format that may help.
http://www.personalfirewall.comodo.com/support.html?currency=USD&region=North%20America&country=US

All the best, Ron

Dany - February 17, 2007 @ 3:02 pm

My bad, corrections:

1) Select “Security” tab (on top)
2) Select “Advanced” tab on left
3) Select configure under “Advanced attack Detection and Prevention”
4) Select “Miscellaneous” tab
5) Uncheck check box “Block fragmented IP datagrams”

Sorry for the mistake.

Ron Schenone - February 17, 2007 @ 3:25 pm

Hello Dany,
Thanks for providing this information. I am sure it will help someone. Again, thanks for the comment.

Regards, Ron

webmasta - April 22, 2007 @ 11:39 am

I am so sick and fucjkign tired of comodo popping shiyt in my face about different programs trying to use the browser to connect to the internet — have a few progs open notepad being one of them … then all of a sudden comodo says notepad MAY be trying to use IE to access the internet, notepad?? .. comodo seems like one of those pesky snoopy employees that runs to the boss with every little shiyt hoping to gain points … it gets its first flying lesson as soon as I am done with this comment .. right through the fucjkign window….

Ron Schenone - April 22, 2007 @ 12:28 pm

Hi webmasta,
It doesn’t sound like your experience with Comodo has been to pleasant. :-)
Thanks for your comments, Ron

melster - June 17, 2007 @ 5:08 pm

Have a question for you. I have took out all Norton products on my system and keep getting the NIS for a firewall. How can I get rid of this due to having two firewalls showing up @ the same time. And yes, I have gone through their removal process but it still won’t rid the “varmin”. :)

All help is appreciated!

Ron Schenone - June 17, 2007 @ 7:23 pm

meister,
And you used the Norton removal tool as well?
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
Ron

Steve James - June 21, 2007 @ 1:19 am

I gave Comodo 2.4 a try and it trashed my registry.
XP was able to recover an older registry, but many of my settings were lost.
I will not be using it again.
I use the old Sygate Personal Firewall just for controlling outgoing applications. I’m behind a router.

Ron Schenone - June 21, 2007 @ 3:47 am

Hi Steve,
Thanks for your comments and sharing your experiences with us.
Ron

Bruce51 - June 30, 2007 @ 11:31 am

My problems arose after only a few days of use. I would lose internet connectivity during a normal session. The Time-Warner diagnostic routine would flag my system as having changed from dynamic to static access. I couldn’t confirm this by viewing my network adaptor’s properties however…all looked normal there. Running the repair would correct the issue tempoarily. Other times it would diagnose corruption in my TCP stack and it was unable to effect a repair. I would have to reboot my modem, reboot my computer and/or run the XP network repair to correct the issue. This got old fast. I uninstalled Comodo and reinstalled ZA free. This helped, but the issue would intermittantly crop up. I finally ran a System Restore point to completely resolve this…although strangely, the restore point I took at the Comodo install was not useable.

Ron Schenone - June 30, 2007 @ 11:43 am

Hi Bruce51,
Thank you for sharing your experience with us. It is appreciated.
Ron

simone - July 29, 2007 @ 6:48 am

I had the same problem with Firefox and…no way to make it work!

I found 3 workarounds:
a. Allow All traffic from Comodo (which means no FW at all!)
b. Turn-Off Comodo Application Control Rules (sounds still very unsecure)
c. Delete Firefox-related Application Control Rules and let Comodo to learn by asking you again (recommended)

IMPORTANT: close Firefox to allow Comodo to learning again about it. I spent hours enabling manually any possible traffic for Firefox in Application Control Rules and I didn’t manage because Firefox was still open.

I adopted c. also with Voipstunt as my wife blocked it accidentally and it worked fine.

Hope it will be useful to somebody

Ciao
Simone

Ron Schenone - July 29, 2007 @ 11:53 am

Thanks Simone!
Ron

Sico - August 1, 2007 @ 4:37 am

I agree, thanks simone :). You helped me!

Unclown - August 22, 2007 @ 4:33 am

Re: this post:


Dany
5) Uncheck check box “Block fragmented IP datagrams”

This worked for me.

Problem:
========
Http traffic didn’t work on new dial-up account (ftp worked (well, just browsing the ftp server, didn’t try downloading)).

Disabling/exiting Comodo had the ‘Net working perfectly, so it was the firewall that was having difficulties.

Solution:
========
Disable “Block fragmented IP datagrams” as per Danys’ post.

HTH someone.

Cheers,

Unclown.

Ron Schenone - August 22, 2007 @ 5:16 am

Hi Unclown,
Thanks for the info.
Ron

don - October 11, 2007 @ 1:22 pm

tried comodo as I was concerned as I felt zonealarm was using lot of memory. .After few days lost connectivity on my broadband. Attempted repair, changed cable, checked connections. Fixed when i disabled fire wall so have removed and gone back to zonealarm with no connection problems.Also had problems with zonealarm pro so am back to free version.

Howard - November 28, 2007 @ 9:15 am

For the past week(s) Comodo has driven us nuts with its continuing to learn after upgrading to version 3. I never thought it would end! Repeatedly I responded to allow it to access Mozilla and many other items and it apparently refused to stop with the messages inquiring about allowing them. E-mail was especially a bother. I wish I could tell you what has now caused it to relent and start to cease on some of these. I came very close to uninstalling it. I never found these problems with the previous version.

Howard - November 29, 2007 @ 8:44 pm

I found the cause of my problem with Comodo! When I first installed Comodo 2 I also installed an anti spyware utility with it. After I installed the version 3 if Comodo, the anti spyware utility went into overdrive and caused all of the problems for over a week. After uninstalling the affected spyware software, there have been no more bothersome pop-up screens. I was just a little dense and didn’t take the time examine these screens. Comodo 3 is a great firewall.

TT - November 30, 2007 @ 4:51 am

I have some similar problems, but with Sygate personal firewall.

If you use P2P program over night and try to surf on net at the morning, the Sygate Personal Firewall program freezes firefox and IE traffic. SPF dosen’t recognize firefox or IE program at all and so it dosen’t allow it to access to net. Even restarting the program dosen’t help, you need to restart whole windows or shut down SPF to surf on the net.

Zonealarm free version has been working well, but i’m not satisfied to how it controls svchost.exe traffic. If you block svchost traffic, you can’t surf on the net. If you allow it, it will make unneccessary access to net and downloads, even if you turn off windows automatic updates from services.msc.

Ron Schenone - November 30, 2007 @ 6:12 am

Hi Howard,
Thanks for letting us know and I am glad you found the problem.

Ron

ro - December 19, 2007 @ 6:07 am

First time I install Comodo latest version today. I installed it without defense+ since in my ignorance I think it is too much. I use avast as an av.
I just gave aceess to first pop ups from firewall and allowed programs I use usually like utorrent, emule, soulseek.
I use it in Train with safe mode. No problems whatsoever. No slow surf nor downloading torrents. Perfect.

Am I missing some configuration? at gr.com it shows stealth mode for all ports.

thanks!

Tim - December 20, 2007 @ 10:06 am

Fixing the Uninstall issue
This seemed to last at least a year in the forums.
Does it uninstall properly now? If not why not bundle a link to a
file to download that gives all the methods ?

I had security centre telling me it was not running after it was uninstalled
(it was gone from program files). Annoying but not a dissaster

Tim

T - January 23, 2008 @ 3:29 pm

Ho yea!!! Unflippen real. Before I slam COMOHOMO I have to say this, Sygate is dead. If you like using 4 year old software, please continue to use it. No updates since 2004 when NORTON bought it!!

COMOHOMO locked it up good! I’ve used just about every software firewall there is for the last 10 years & none have done this. I decided I’d do the expert install! HA! Trouble is that it locked me out of everything. I couldn’t even shut down my machine. NOTHING worked, no programs, nada. Hard boot & F8, safe mode, uninstall!! Thank GOD it it let me back to have “permission” to my PC!

Fibo - February 16, 2008 @ 2:23 pm

Hi, I have just installed Comodo firwall but can and comodo antivirus but anyone please tell me how I can get it to allow my outgoing emails. I have enabled the allow application for Outlook and I have tried all manner of other things but still they cant be sent, I just keep getting administration system messages. I wish I had stuck to AVG firwall now. Please help me.

jazz - February 24, 2008 @ 2:49 am

What a load of crap this Comodo firewall is. Uninstall you BAS***D!!!. No wonder it is free! once it’s there there is no getting rid of it, it really fu**s your machine up. Are the programmers thick or what?, how many times have they been told about this issue but still do f**k all about it!!

Gazz - February 24, 2008 @ 3:50 am

To remove COMODE FIREWALL made simple for beginners.

BEFORE STARTING, IF YOU ARE USING ANY OTHER COMODO SOFTWARE OTHER THAN THE FIREWALL, REMOVE IT BEFORE YOU START.

1.GOTO MY COMPUTER, C:/PROGRAMS/ AND DELETE THE COMODO FOLDER.

2.GOTO START,RUN & TYPE REGEDIT.

3.AT THE TOP OF THE WINDOW CLICK EDIT, FIND & TYPE COMODO IN THE BOX & CLICK FIND NEXT

4.YOU NOW USE 3 KEYS, (DELETE, F3 & ENTER) PRESS DELETE WHEN IT FINDS AN ENTRY, PRESS ENTER TO CONFIRM, PRESS F3 TO FIND THE NEXT ENTRY (THERE WILL BE A FEW). REPEAT UNTIL ALL ENTRIES ARE GONE. SOME ENTRIES MAY NOT DELETE, DON’T WORRY JUST PRESS F3 TO FIND THE NEXT UNTIL YOU ARE EITHER DONE, OR YOU ARE GOING BACK IN CIRCLES TO THE ONES THAT WON’T DELETE.

5.CLOSE REGEDIT & REINSTALL COMODO FIREWALL (IT WILL NOW INSTALL).

6. ONCE INSTALLED REBOOT THEN CLOSE THE FIREWALL ICON FROM THE TASKBAR (BOTTOM RIGHT NEXT TO CLOCK) WHEN WINDOWS BOOTS BACK UP (RIGHT CLICK, EXIT (IF IT IS THERE)

7.NOW UNINSTALL COMODO & YOU ARE ALL DONE. SEEMS A LOT BUT IT IS QUITE QUICK.

hopeless - March 28, 2008 @ 8:57 pm

Running comodo firewall for a couple weeks now and was mostly liking it, after a long running NIS nightmare that Norton premium support could not even fix on their nickel. Just now gave a new trusted executable (that does run OK on my other systems) permission to run and system went crazy. Cannot run anything now. All access to any program, picture, doc, control panel, regedit, etc is denied with “cannot access the specified blah blah as I do not have the permissions” and so on. Well i am the only user and also admin.

I can’t even shut the thing off, as I do not have the permission to do that either.

Can’t uninstall anything, can’t run anything,and can’t shut it off. I’d say this firewall works pretty well… Worse yet, the only pc I now have that works is my wife’s Vista machine that i’m typing this on… Open to suggestions.

Vangelis and firewalls « DJ’s *new* Weblog - April 11, 2008 @ 3:06 pm

[…] WORKING,unlike zonealarm it doesntrevert back to factory settingswith every reboot of windoze,unlike comodo it doesnt take342 057 pressings of a button toallow/disallow a specific program(not to mention the […]

Arch Parsons - April 14, 2008 @ 4:23 pm

I can’t recall having more problems installing a piece of software in more than 25 years! It looked nice and I hoped it would work. First I got a Blue Screen of death each time I tried to use a browser. Then I found it was not listed in the installed programs list so I had no way to uninstall it. I won’t go into all the rigmarole I went through to get rid of it but I will say I was grateful when it was gone. It’s so nice to have Zone Alarm Pro working so inconspicuously. I can only assume it was incompatible with Avast 4. What a pain in the ass!

pjmcke - April 15, 2008 @ 3:50 pm

Hi,
I am having the same permissions crap and there seems to be no way around this. Cannot go ito registry or add remove or go into administrativve services. Any help would be greatly appreciated

vataoman - April 21, 2008 @ 1:52 pm

Yesterday after two weeks of pretty solid performance from 3.0.21, I found I couldn’t run a single program in my start menu. Everything just gave the error ‘don’t have permission to access’. Trying to view or modify the executable or re-take ownership gave the same result. Being a domain admin, I checked the permissions on the executables and everything was hunky dory. After some small amount of panic I also realized AVG and BOClean icons were not in the tray and the comodo icon wouldn’t accept a right click. I remembered the ‘my safe files’ list or whatever it’s called and suspected this ‘feature’ which I have never actually used. Into safe mode as local admin, uninstalled comodo and presto-changeo, I have a working machine again. I have machines with ZA free and ZA pro as well as Symantec and have never run into this before. I am seriously disappointed. I am going to install it again (they have a name for people like me..) and try to keep better track of what happens when. Thanks for providing this space.

vataoman - April 21, 2008 @ 2:07 pm

Aha, just found the post in the forum about comodo locking out explorer.exe. Could certainly have been the cause of my problem. Hmm, can’t run it because I can’t change it, can’t change it because I can’t run it. Now I want to see if I can get ZA to do the same thing :-P

What are your thoughts?

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