Vista Offering Tech. Support – For Windows Vista Customer Preview Program (Beta 2, RC1, RC2)

Posted by on Dec 15, 2006 | 7 Comments

Microsoft is offering telephone support to its Vista users who are using a copy of Beta 2, RC1 or RC2. Known as the Customer Preview Program (CPP), users will also have access to the Vista newsgroups. So if you are having problems with your beta or release candidate copy of Vista, now is your chance to get support directly from Microsoft. Below is a listing of the phone number and hours of operation that have been posted:

  • Phone Number: 866-425-0593
  • Hours of Availability:
    • Monday – Friday: 5AM-9PM Pacific Time
    • Saturday – Sunday: 6AM-3PM Pacific Time
  • English only (US & Canada)
  • Best-effort troubleshooting in a consumer, non-domain environment

More information can be found here.

Just a guess, but I believe this phone support for the CPP versions may end when the full versions of Vista are released on January 30, 2007.

[tags]vista, preview, phone support, CPP, beta 2, RC1, RC2[/tags]