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Vista Offering Tech. Support - For Windows Vista Customer Preview Program (Beta 2, RC1, RC2)
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Microsoft is offering telephone support to its Vista users who are using a copy of Beta 2, RC1 or RC2. Known as the Customer Preview Program (CPP), users will also have access to the Vista newsgroups. So if you are having problems with your beta or release candidate copy of Vista, now is your chance to get support directly from Microsoft. Below is a listing of the phone number and hours of operation that have been posted:
- Phone Number: 866-425-0593
- Hours of Availability:
- Monday – Friday: 5AM-9PM Pacific Time
- Saturday – Sunday: 6AM-3PM Pacific Time
- English only (US & Canada)
- Best-effort troubleshooting in a consumer, non-domain environment
More information can be found here.
Just a guess, but I believe this phone support for the CPP versions may end when the full versions of Vista are released on January 30, 2007.
[tags]vista, preview, phone support, CPP, beta 2, RC1, RC2[/tags]
7 Comments
Eric
March 23rd, 2007
at 7:05pm
Is there an issue with installing 2005 turbo tax premier on windows vista home edition and if so is there an update i can install to allow the program to be run
Ron Schenone
March 23rd, 2007
at 7:44pm
Hello Eric,
You can read this:
http://support.turbotax.intuit.com/cgi-bin/turbotax.cfg/php/enduser/std_adp.php?p_faqid=2112&p_created=1153778240&p_sid=Hxm*gjxi&p_accessibility=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTYmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9dmlzdGE*&p_li=&srn=1
It doesn’t appear to support Vista and there doesn’t appear to be a patch.
Bonnie Rockwell
March 30th, 2007
at 11:34am
I, too need to install TurboTax 2005 on my new Vista Home Premium machine. I need to do this to transfer information to this year’s Turbo Tax … HELP
Ron Schenone
March 30th, 2007
at 2:24pm
Hi Bonnie,
I don’t believe it’s going to work on Vista.
Tom Crites
April 12th, 2007
at 11:57am
I am using Windows Vista Business addition 32 bit and any software that is 32 bit will work. I was surprised when folks told it wouldn’t work and it does. Try the install as administrator and see if it works. The worst that can happen is the security will tell you it’s not 32 bit so it won’t work.
When you start it each time you need to right click and open as administrater.
Hope that helps.
Ron Schenone
April 12th, 2007
at 1:35pm
Hi Tom,
Thanks for the info. and comments.
Ron
Lillian Holt
January 20th, 2009
at 12:13pm
windows vista sucks!