Uninstall McAfee Security Products.
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If you are experiencing problems with your McAfee Security products, you may need to uninstall the software before trying to repair or upgrade to a newer version. I had previously posted a tool that Symantec has for removing Norton products that have gone astray. Read the full story here.
But unfortunately, McAfee has no such tool. Instead the user must do a manual install of the product, if the add/remove procedure in control panel fails to uninstall the software properly.
This one statement got my attention:
“Windows will then attempt to remove McAfee VirusScan from your computer. If McAfee VirusScan is successfully uninstalled you do not need to complete the remaining steps in this document. If you receive error messages or find that McAfee VirusScan was not completely removed then follow the steps below to manually remove the program.”
You can take a look at the complete procedure here.
Hello McAfee! Don’t you think that your paying customers deserve a automated tool for their convenience to uninstall your product when things go amiss? I don’t think that is to much to ask.
Tags: mcafee, uninstall, security, products, virusscan, norton

40 Comments
Beau Reyes
December 11th, 2006
at 12:37am
You should try looking a bit harder for a removal tool before complaining so much. your right macfee suck but at least the do offer a tool… I google search it as mcafee uninstall tool..9th link
http://forums.mcafeehelp.com/viewtopic.php?p=318352
Jason W.
December 29th, 2006
at 5:55pm
I’m in tech support and many times I’ve needed to uninstall McAfee Security Center. For example, trying to set up network shares across multiple systems and the ports keep getting blocked by the firewall or they received the demo version for free and don’t want it. I found this site and a batch file that removes McAfee like a champ every time. Try it. It works. I hate that it’s necessary, but both McAfee and Norton are so heavy handed that many times it is.
http://www.myfixes.com/articles/mcrem2
Ron Schenone
December 29th, 2006
at 8:40pm
Thank you Jason for posting this. I am sure this will help many people who are plagued with this problem.
cassie shaughnessy
January 31st, 2007
at 8:06pm
I want the McAfee security taken off my comuter now
Ron Schenone
February 1st, 2007
at 4:49am
Cassie,
Here you go, try this link:
http://forums.mcafeehelp.com/viewtopic.php?p=318352
Ramsey
February 3rd, 2007
at 12:54pm
Wow! I went nut when I couldn’t get my network to work. I then found out that it was the damn Mcafee blocking the flow. I tried to uninstall but failed. I lost hope but then I thought to myself if I have this problem, chances are other peeps have it too. Thanks a bunch. I will use other antivirus that protects but not ironclad my system.
Later.
Ron Schenone
February 3rd, 2007
at 3:41pm
Hello Ramsey,
Thanks for posting your comment and sharing your experience with all of us.
Regards, Ron
Ed Barrette
February 5th, 2007
at 1:57pm
I didn’t appreciate what
‘Beau Reyes said,
Wrote on December 11, 2006 @ 12:37 am
You should try looking a bit harder for a removal tool before complaining so much. your right macfee suck but at least the do offer a tool… I google search it as mcafee uninstall tool..9th link
http://forums.mcafeehelp.com/viewtopic.php?p=318352‘
I used McAfee’s removal tool and it still left traces throughout my system. I appreciate the help you give. Now if you can do the same with AOL, that would be a great help. I removed it through the ADD/REMOVE but it still leaves shortcuts, files, and other traces. Help please…. forever grateful. Edbarrette@yahoo.com
Ed Barrette
February 8th, 2007
at 1:43am
PS……Well it seems there are still traces of McAfee left. I found a site to uninstall all of AOL and it worked great for McAfee too. The address is: http://anti-aol.livejournal.com/9940.html and the application for a 30 day trial is jv16PowerTools. It is a great application for cleaning up your system and getting it to run again.
Ron Schenone
February 8th, 2007
at 4:59am
Hello Ed,
Thank you for your comments and sharing with us the link for the removal tool. I am sure this will help some of the people who are experiencing similar problems.
Regards, Ron
Dan
March 19th, 2007
at 4:01pm
I had trouble with McAfee not fully removing vrom Vista Basic. Went to their website and found this:
How to uninstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)
http://ts.mcafeehelp.com/displayDoc.asp?docID=408302&categoryId=246
Here is where the MCPR.EXE is located:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Only For:
Microsoft Windows 2000 Professional
Microsoft Windows XP Professional
Microsoft Windows XP Home
Microsoft Windows Vista
Windows Vista users must right-click and select Run as Administrator.
Running the McAfee Consumer Product Removal tool (MCPR.exe) removes all 2005, 2006, and 2007 versions of McAfee consumer products.
Ron Schenone
March 19th, 2007
at 4:40pm
Hi Dan,
Thanks for sharing this with the group. It is appreciated.
Ron
Angela
March 26th, 2007
at 4:27pm
Tried using “uninstall” from the control panel followed by the McAfee uninstall program, MCPR.exe, in safe mode (as directed by the tech support guy). Didn’t work, disabled IE7. Can’t download IE7 because the Microsoft site says I already have it installed. Can’t completely uninstall IE7 because it doesn’t show up in the “uninstall programs”. McAfee tech just pushed me off to Microsoft - even though it is their program causing the problem. Will never buy another machine with McAfee installed. They are AWFUL!!!!!!
Ron Schenone
March 27th, 2007
at 8:00am
Hi Angela,
Please try this. Post your problem over in the LG forum. One of the experts will be able to get your system working properly.
http://help.lockergnome.com
Thanks, Ron
freeones shyla
April 29th, 2007
at 1:46pm
freeones shyla…
Fresh news on freeones shyla….
Danichi Vam Phyere
May 21st, 2007
at 11:18pm
Until recently, I had installed on my lap top McAfee Security Center and after some major incidents with this program, I uninstalled it. Or so I thought. Fragments of McAfee files are littered throughout my windows XP system, they cause internal conflicts with North Internet Security 2007 – when scanning files I used to receive an error message that reads: internal program error 3038 107 – This means you cant even scan for a virus anymore than you could find the Holly Grail.
If you do have Norton/Symantec products installed then be warned, if you receive the error notice 3038-107 and your system shuts off, with the blue screen notice of impending doom, you will experience a momentary episode of rage, fear, and sadness all at once. When it happened to me, the range of emotions I felt were indescribable, think about it, you have to take time off from work, drive across town to the pc store, spend more money on another anti-virus/firewall program, and spend the better part of the day installing, updating, and double-checking your efforts, praying it works.
Of mice and men.
It seems that life and common market anti-virus programs are brutal.
After a grueling and exhaustive folder, file, and regedit.exe repair, I was forced to locate and destroy traces of as many McAfee files deeply embedded in my system as I could find. I had to do this because my Norton anti virus scan aborts due to the mysterious 3038-107 error id code. No scan, no protection.
Here is the temporary fix to the problem: Since I can’t delete the corrupted vsocfg.cab (located in the McAfee anti-spyware folder), the work around solution so I can run a full scan is to exclude the last McAfee folder located in C:\Program Files – until I can successfully rid my system of this file.
Norton doesn’t have a solution for this fix so I had to find out on my own. Having called tech support and spending more money to find out they have no idea what to do is also infuriating, so the final analysis for the day is: Trust Nothing that says you will be protected!
The tech staff at Norton, Symantec and Microsoft need to get their act together and help customers, because trying to work with program holes like these are similar to having sex with a stranger using a broken condom and knowing about it the entire time. No thanx.
Ron Schenone
May 22nd, 2007
at 12:03pm
Hello Danichi Vam Phyere,
Thanks you very much for sharing your unfortunate experience with us.
Your last line is priceless!
Thanks for the comment, Ron
Lucio
July 1st, 2007
at 1:33am
Hello all,
I uninstalled McAfee Security Center because it was giving me some problems and I tried to re-install it. Everything seemed fine, but when I rebooted to complete the installation, an error message came up. After this I tried opening the Virus Scan and it was only a blank page so I couldn’t check any setting or scan…Also in the notification area there is this showing constantly: “McAfee SecurityCenter : Your computer is not protected”
However I must do something because after this, Windows Media Player, some templates in webpages, and similar features are not working. Also, when I try system restore a blank page once again comes up instead of showing the options… Is the Virus Scan blocking something or is there something corrupted? Should I try using these cleanup tools or will the problem become worse?
Thanx all help is appreciated.
Ron Schenone
July 1st, 2007
at 3:43am
Hi Lucio,
The purpose of the cleanup tools is to correct problems such as yours when an uninstall fails.
Ron
Rastus Watermelon
November 9th, 2007
at 4:28pm
I got this program free with a new motherboard and Hmmmmm I don’t like the “haughty detached imperial vaugness” of it……
I mean I have been “divinely inspired” to do some things, which at the time I thought, “Ohhh so amazin” only to look back in reflection, that it’s only something that really does not make much sense and cannot be used in a practical way…
This I feel describes McAffee..
A bit like a $10 PHD from an online university with no real world address.
Using it gives me that etherial “not sure if I am in control or not - and if it is actually working or not” feeling… and I just don’t like it.
I also don’t like the fact that it doesn’t come with an OFF button, nor an uninstaller…
sean stanley
November 19th, 2007
at 3:36pm
Hi - I recently bought a Dell Inspiron PC - which came pre-installed with Mcafee. I tried to replace it with Panda antivirus, which appeared successful - when machine boots it loads panda antivrus, and gets updated signatures too. But when I try to open the antivirus&firewall console, I get an eAccessViolation message…and cannot get into the product to administer it.
I have uninstalled Panda, and have run the mcafee removal tool, but I am still getting the same problem. This site seems to have some experience in this area. Is my problem familiar?
Ron Schenone
November 20th, 2007
at 5:11am
Hi Sean,
Download CCleaner and use the registry cleaner tool and ses if this helps.
Let us know if this works or not.
Ron
richard mullen
November 25th, 2007
at 7:46pm
I have a dell 4700 about 2 1/2 yr. old which has in the past couple months slowed down like 90 wt. oil in the winter! I don’t know a whole lot about comps., but I have tried a few things. Purchased some registry cleaner soft ware, ran it to no avail, deleted temp files for the first time, deleted browser hist., removed some programs never used, defraged, and cleaned disc, none of which helped. can anyone give me some ideas or constuctive suggestions other than going to the garage to retreave a large hammer?
Ron Schenone
November 26th, 2007
at 5:56am
Hello Richard,
You didn’t mention how much RAM your system has. But if it is 256MB, you may wish to consider kicking it up to 512MB. RAM prices are very reasonable and now is a good time to upgrade if you so choose.
Crucial has a scanning tool on their site that can tell you what memory to get and how much it will cost. You needn’t buy the memory from them, but may be able to find what you need at another site like Newegg which may be cheaper.
http://www.crucial.com/
richard mullen
November 26th, 2007
at 11:49am
Hi Ron, sorry about lack of info, liked I said i’m very green on computers, but anyway I havepentium(R) 4CPU 2.80 GHz 2.79 GHz 512 OF RAM
Ron Schenone
November 26th, 2007
at 4:30pm
Hi Richard,
Download and run CCleaner.
http://www.ccleaner.com/
Let me know what happens.
richard mullen
November 27th, 2007
at 10:24pm
hey ron, i’m back again like a bad penny. i did what you reccomended, down loaded and ran ccleaner. it said it found many things and corrected all but no improvement was evident, getting more urges to get the large hammer.
Ron Schenone
November 28th, 2007
at 5:44am
Hello Richard,
Two things we are going to try.
First, let’s make sure your system is critter free. Get a copy of AVG anti-spyware from here.
http://free.grisoft.com/doc/download-free-anti-spyware/us/frt/0
Next I want you to go to Start - Run command and type in “msconfig” sans quotes and let’s see how many processes you have running at startup.
Let me know.
Ron
richard mullen
November 29th, 2007
at 9:58am
Hi Ron, I downloaded and ran the avg spyware, it found and deleted 12 cookies nothing else. the second thing u said to do was hit run and enter misconfg, i’m not sure what u mean to do after? On the general tab normal startup - load all device drivers and services was clicked.
Ron Schenone
November 29th, 2007
at 12:45pm
Hi Richard,
Before doing the below, what AV or security program are you using on your system????????????????
Run msconfig and click on the tab Start-up
Select disable all.
Then OK
Reboot.
Any difference is performance?
If so, than go back into msconfig and select enable all.
Reboot.
Now uncheck only one item at a time to see if one of the items starting is slowing down your system.
You may wish to have a friend or relative assist if you are not sure how to proceed.
The last two things are these:
Some Windows updates have also been known to slow down systems.
Also some driver updates will have the same effect.
richard mullen
November 29th, 2007
at 1:07pm
hi Ron, I have McAfee on my computer, and I downloaded the AVG-spyware you said to try. they have a 30 day free trial of there complete system, and if u don’t want they disable all but the spyware at end of 30 days.
Ron Schenone
November 29th, 2007
at 3:01pm
Hi Richard,
This is an option I’ll leave up for you to try or not. Uninstall McAfee.
Install AVG Free Edition from here.
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
See if the performance of your PC improves.
Again, this is strictly up to you whether you wish to try this or not.
Let me know what you decide.
richard mullen
November 29th, 2007
at 3:33pm
ok Ron, but I tried what u said about the startup, after I click disable all and click ok I get a msg. saying ” An access denied error was returned while attempting to change a service. You may need to logon using an Administrator account to make the specified changes”. when I returned after restart, all but the first one on list were unchecked. the one still checked name was “vaugas”.
Ron Schenone
November 29th, 2007
at 5:04pm
Hi Richard,
Any performance difference ?
If it is still the same, enable everything again.
Last stop - off with McAfee.
Both Symantec and McAfee products place a heavy burden on our computers. I stopped using them about 4 years ago because of this.But again, the decision is your to make.
All the best, Ron
richard mullen
November 29th, 2007
at 7:20pm
Hi Ron, one more question and I’ll quit bugging ya. Would shutting down and disabling McAfee to try before I send it to the gallows or would that not be the same? By the way I thank you the time and trouble to help out an old computer invalid. lol!
Ron Schenone
November 30th, 2007
at 6:07am
Hi Richard,
Give that a try and see what happens. Let me know.
Ron
L. Esry
December 24th, 2007
at 7:52am
Hi Ron,
Please help, I want to uninstall my McAfee and need detailed instructions, I looked at the link provided above and find ads for purchasing McAfee. The other links I found have mentioned an outdated fix. Can you please email or post help for me, thanks!!!
Ron Schenone
December 24th, 2007
at 12:36pm
Hell L. Esry,
Try this link:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner
L. Esry
January 8th, 2008
at 8:41am
Hello Ron,
Thanks for your reply and link. I am hoping you can suggest antivirus software, user friendly but doesn’t slow things down.
Thanks!
munn.r
February 20th, 2008
at 12:08pm
i cannot uninstall McAfee anti virus scanner.when i down loaded it i my e mail adress was incomplete ,so you wer send activating mesage to no one.i thought i would uninstall it , and then download it with the correct e mail.you know what thought did .i need to get McAfee off my pc efore i smash it.tell me you can instruct me how to get rid of it simply. THANKYOU.