Create Your System Recovery Disks BEFORE You Need Computer Repair Assistance
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I recall a service call I once made to a couples home that was experiencing PC problems, that I later determined to be a combination of viruses and spyware. I asked the couple for the original CD’s that had come with the system, and they stated that they never received any disks. After some investigating with the PC manufacture, I determined that the couple had accidentally thrown the CD’s away when they discarded the original boxes that their new computer came packed in.
A few days later, I had a similar service call. But this time I located a backup utility in which the user needed to create their own recovery disks, which required 7 CD’s to perform. The manufacture of this particular computer had included a recovery partition to make the CD’s in lieu of providing the CD’s. The owner was completely unaware of this, since the documentation provided with the new PC only provided a single paragraph referencing the procedure.
A few years ago a new computer would come with a pile of disks or CDs for all the various programs that were pre-installed.Then the brand name computers started to include what they called recovery disks, or system restore disks. Most of these companies have gone one step further now, and they don’t even include the disks with the computer. A copy of all the original software is stored on the hard drive where it can be accessed if it’s necessary to reload the computer.
The problem with this method is if the hard drive itself “crashes” or dies, then the copy of the software is lost along with everything else. As unlikely as this is, these kind of computer problems do occur. So making a copy of these disks is highly recommended.
Most new computers, brand-name computers in particular, come with a utility program that will create a set of recovery disks for you to use if you should ever need them. The problem is, some new users never bother to make these disks and/or don’t realize how important they are until it’s too late. As with the couple described above, the computer manufacture no longer provided the original disks so they were forced into buying new copies of their software programs.
If your system has the ability to make a set of recovery disks for you, this should be one of the first things you do after you set up your new computer system. You will need some blank CD’s or DVD’s to make the disks. Blank CD’s or DVD’s can be purchased from most retailers of computer accessories. When you run the program, it will normally tell you how many disks you will need. Sometimes the program will also provide information as to the use of CD’s or DVD’s as the recommended media.
The process of making the disks is automated – all you will have to do is put in a new disk whenever it asks you to. Once the disks are all made, put them away somewhere safe – that you won’t forget – in case you ever need them.
Side note: Some manufactures only allow you to make one copy of the recovery disks. So keeping the single copy protected is very important.
[tags]system recovery disks, computer, repair, help, automated, process, software, [/tags]

6 Comments
Victor b
September 23rd, 2008
at 11:15pm
This is all great if you have a brand name computer. But what if you build your own and want to create recovery disk after you have installed all of your favorite software and a truck load of updates? Is there any third party software to do this for people who build there own systems?
Ron Schenone
September 24th, 2008
at 4:01am
Hello Victor b,
There are many disk image software programs that will accomplish what you are asking. Nero is one that includes the ability to create images.
Hope this helps.
Clayton
November 6th, 2008
at 9:58am
Do you know of any other software that will accomplish this feat? I work for a large company that uses Altiris. We have disks that we just pop into a PC and after a few clicks, off it goes and lays the image back down again.
Some people will use ghost or PowerQuest’s Drive Image to make the image of the hard drive, put it on a disc and then have to use 2 discs to get things back up and running again, but what I want is to have the disc with the imaging software also contain the image and it just boots up and lays the image back down automatically.
Ron Schenone
November 6th, 2008
at 12:41pm
Hello Clayton,
What I was talking about are the disk a user needs to make with a new PC. Some companies no longer provide the Windows nor Application disks. The user needs to make their own.
20 years in IT
February 6th, 2009
at 2:50pm
Not very helpful RON.. listen toy your poster, he is asking about imaging a machine that is NOT an IBM for example.
Ron Schenone
February 6th, 2009
at 3:33pm
Any suggestions would be appreciated.