Customer Service in the Twitter Age

customer-service-twitter

How does customer service in the age of social media — especially Twitter — differ from customer service at any other time in consumer history? Here’s a little story.

My wife and I decided to buy a desk for my birthday that was coming up, …continue reading

HTC One X Problems Reported – and Ignored?

htc-one-x-problems

Encountered any HTC One X problems? It may be a fine phone for some, but others have reported nothing but headaches. For instance, Eran Baruch writes:

I’ve wanted to tell you about my global HTC One X problems and …continue reading

Headphones with Microphone Not Working in Windows 7

Headphones with Microphone

It sure seems like having a set of headphones with microphone is a necessary part of communication online, especially if you play video games. Sadly, smack talk seems to have become the primary component of this so-called communication; we’ve all encountered some misguided individual at …continue reading

How to Make an Escape from the World’s Worries

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Escape is one of those words that sounds somewhat negative, doesn’t it? This thing where you have a sense of urgency to get away, any way you can, to survive. It sounds dramatic, truly, but we all have our moments where we need to just …continue reading

Eight Ways to Get the Most out of Your Rode Mics

Rode

Rode (properly branded as RĂ˜DE) makes some of the most popular professional audio devices on the market today. Currently, the Rode VideoMic Pro is attached to the camera I use to record TLDR every weekday. It’s a …continue reading

Superhero Games Should Keep Superheroes Super

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Ever get the feeling that superhero games miss the whole point of what a superhero is supposed to be? My first taste of superheroes was when I watched the original Fleischer Studios production of Superman cartoons and saw a mild-mannered Clark Kent toss his tie …continue reading

Five Best Over Ear Headphones for an Audio Technica Microphone System

best over ear headphones

If you’ve got an Audio Technica microphone system — like the ATR288W, for instance — you probably have a set of over ear headphones that you favor. But if you’re still trying to wrap your brain around the options …continue reading

Home Office Tools to Transform Your Business

home-office-tools

Are you in search of home office tools to transform your business? This post was sponsored by Microsoft Office 365 and Cloud Powered Work, but all opinions expressed are mine.

As we’ve discussed, virtual offices are finally being accepted as …continue reading

Office 365 Versus Office 2013

office-365

This post has been sponsored by Microsoft Office 365 and Cloud Powered Work, but all opinions expressed are mine.

A few months ago I mentioned Office 365, Microsoft’s subscription-based and cloud-integrated version of Office. Now …continue reading

Virtual Offices Can Be Successful

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This post has been sponsored by Microsoft Office 365 and Cloud Powered Work, but all opinions expressed are mine.

Virtual offices once seemed like a crazy idea, but I think it’s safe to say that the idea of a bricks-and-mortar office …continue reading